Business ProfileforPrestige Auto Mart, Inc.

I purchased a vehicle on June 28 2023 and picked it up on July 7 2023 . on August 21 I emailed the service department at prestige auto and informed them that the intake hose from the throttle body had broke they called me back and had me bring the car in on August 24 2023 which they checked and informed me that they had to order the intake hose since they didn't have it in stock so they told me they will call me once it arrived on August 29 I went back because they said that it arrived But came to find out that it was not the one for my car it wasn't a fit so they had to order another one mean while they still have me driving my car with the throttle intake broken. On Sept 1 2023 I contacted the service department to get the *** on the intake hose as well as to inform them that the tensor belt was squeaking at which time ***** ( manager for service department) informed me that my intake hose was arriving Sept 7 2023 and that they will check the squeaking then. On Sept 30 2023 the tensor belt finally snapped I notified ***** at service which he gave me a phone number to call so it can be towed. I was then contacted buy ***** that I will have to come out of my pocket with $ ***** to repair the car because when the tensor belt snapped some pieces went into the crank shaft and the warranty is only paying $3,000. Why do I have to pay when i was left driving my car with a broken intake hose and when i told them about the squeaking they didn't fix it, this is unfair and they advertise that if the car is in the shop being repaired they will give you a loaner which is false advertising because I been going home and to work In my company truck my boss let me use