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Find a Location

Dennis Dillon Auto & Truck Center, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDennis Dillon Auto & Truck Center, Inc.

    New Car Dealers
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/2/2010

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dennis Dillon Auto & Truck Center, Inc. offers new and used auto sales.

    Products & Services

    Used Cars, New Cars

    Business Details

    Headquarters
    2777 S Orchard St, Boise, ID 83705-3761
    BBB File Opened:
    9/1/1992
    Years in Business:
    49
    Business Started:
    4/7/1975
    Business Started Locally:
    4/7/1975
    Business Incorporated:
    4/7/1975
    Accredited Since:
    2/2/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dennis Dillon GMC
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    11:00 AM - 6:00 PM
    Business Management
    • Mr. Bradley B Dillon, President
    • Mr. Dennis E Dillon, CEO
    • Mr. Duane A Sessions, CFO/Vice President
    • Mr. Joe Mueller, Service & Parts Director
    • Mr. Jason Wood, Comptroller
    • Ms. Joan B Dillon, Secretary
    • Ms. Paula D McCurry, Director
    • Todd McCurry, Director
    Contact Information

    Principal

    • Mr. Bradley B Dillon, President

    Customer Contact

    • Mr. Bradley B Dillon, President

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a truck from Dennis Dillon on March 5th, during the buying process the salesman ********************* removed the dealer stickers on the windshield with a razor blade. The windshield was tinted so it scratched the tint. I texted the salesman the next day notifying him of the damage, he said he was working with his team to find a resolution to the situation. I spoke with ****** ( sales manager) Thursday March 7th, ****** told me Dennis Dillon could fill up my truck to make it right (this option does not make it right of cover the cost of the tiny, I shouldnt need to be dealing with this lapse in judgment by *****)I received a quote from auto shades located in ******** $70 removal fee and then $150 for installation of the new windshield tint.I called and left voicemails for ****** and **** after I received the quote but I never received a call back, I am trying to give Dennis Dillon the opportunity to make this right.I emailed **** March 11th and he responded to me and provided his number I called (head sales Manager) ********************* and spoke with him on March 11th he assured me that Dennis Dillon would get this taken care of with their on site shop. I never heard back from **** so I emailed him again on March 14th he replied and said he was out of office but would call me. I never heard from **** again so I emailed 3/28 and called him again on 3/29. I have not heard from anyone since 3/14, I should not have to be hounding this company to get their mistake resolved. I believe I have been more than fair trying to give Dennis Dillon the opportunity to make this right. I just want what they damaged to be replaced/ repaired.
    Read More

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard S.

    1 star

    12/13/2023

    Dennis Dillon was underhanded. They tried to get me to pay for the flashy brake light that is going to "save my life". After much, much, much, (i am saving you the personal agony) back and forth with pricing and such, i finally said I would pay X** amount out the door. Final; they finally agreed, but.....then you still get the finance guy. Tries to tell anecdotal stories while i'm signing, and were becoming best friends, (sarcasm). Adds in roadside assistance. I stopped and said no. no. I ended up still getting the *** insurance, because he told me, it was the only way they could get me that price. I relented. He said "just keep it for 6 months and then cancel it. I said, "what if I don't?" He says "we will probably call you to see if you totaled your vehicle or what".I went to my creditor two weeks later, and complained about their shady practices while making a payment. The girl in the office had me come in and gave me paperwork to fill out to get rid of the *** insurance. Turns out, i only had one month to cancel it. Very nice compassionate girl. I did have the check go towards my loan six weeks later. Not all dealers are like this, but any affiliation with a Dennis Dillon company, and you will be dealing with unethical cheats. But on the plus side, they haven'y come to break my kneecaps yet for cancelling the *** insurance.

    Local BBB

    BBB Great West + Pacific

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