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Scam prevention guide

Awareness campaigns

Awareness campaigns and downloadable materials from BBB Institute for Marketplace Trust.

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Ask why. Verify. (Impersonation scams)

Better Business Bureau and Amazon, a BBB Accredited Business, partnered in 2022 on a consumer education campaign to help people avoid impersonation scams. View helpful videos, learn how these scams work, and find out how to protect yourself.

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Woman shopping online with a laptop and credit card, emphasizing the importance of buying from legitimate sellers.

Do your part. Shop smart. (Online shopping)

Better Business Bureau and Walmart has partnered on a campaign to prepare people to stay safer when shopping online during the holiday season. This campaign reminds consumers to take precautions for a safe holiday shopping experience and specifically, “Do your part. Shop smart.”

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Illustration of a smiling person with short gray hair, wearing a black blazer and red scarf, pointing to the left.

Say no to gift card scams

BBB Institute developed an awareness campaign to educate consumers about the safe use of gift cards. The campaign introduced Sue, who provides helpful hints on how to avoid gift card scams and is featured in PSAs, helpful handouts and a social media kit.

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A man in glasses, appearing stressed, works at a computer in a bright office setting.

Know the red flags (Digital payment scams)

BBB Institute has partnered with Zelle® to launch a new consumer education campaign aimed at empowering people to spot and avoid scams. The campaign—Slow Down. Stay Aware. Watch Out for Red Flags.—highlights four red flags that can help people avoid losing money and personal information to scammers.

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This guide was made possible by the BBB Institute for Marketplace Trust with thanks to our generous funders:

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