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Records Request

Welcome to the Better Business Bureau Heart of Texas Records Request Process. We strive to provide efficient, transparent access to our records. Please review the following guidelines.

Records request guidelines

Records request: Please click the link below and complete the Records Request Intake Form.

Request processing: All records requests are handled on a first-come, first-served basis.

Requirements: A subpoena or relevant government action is required to process your request.

Response time: We will respond to your request within 30 days.

Associated costs: Depending on the complexity of your request, there may be an associated cost. We will communicate any fees with you before proceeding.

If you have any questions or need further assistance, please don't hesitate to contact us at 844-477-1099 or email [email protected].

Thank you for your cooperation and understanding. We look forward to assisting you.