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Important news and announcements
Browse the latest BBB news, press releases, consumer and business alerts, and educational insights from across our community.
- BBB Scam Alert
Free groceries and gas aren't so free
Consumers in Georgia have reported receiving mailers indicating free groceries and gas cards await them. Don't fall for it!
- BBB Scam Alert
BBB impostors target businesses & consumers
BBB warns businesses and consumers about phishing emails impersonating the Better Business Bureau.
- Consumer Alert
Credit repair scams can leave consumers worse off
As rising debt and financial stress continue to impact households, scammers are increasingly targeting consumers with promises to "fix" bad credit, erase debt, or dramatically improve credit scores.
- Press Release
Graduation of small business accelerator cohort
BBB, Greater Atlanta, proudly celebrates the graduation of 32 entrepreneurs who successfully completed the BBB Breakthrough Small Business Accelerator.
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Frequently asked questions
No. BBB is an independent, not-for-profit organization. It has no government authority, but works to advance marketplace trust and helps facilitate the resolution of disputes between consumers and businesses.
No. Filing a complaint with BBB is free for consumers. BBB forwards your complaint to the business and works to facilitate a response.
A complaint asks BBB to help resolve a specific dispute with a business. A review shares your overall experience — positive, neutral or negative — and is published on the business's profile.
Check the business's BBB profile for its rating, accreditation status, complaint history and customer reviews. Accreditation means a business has committed to BBB's 8 Standards for Trust.
Report it to BBB Scam Tracker to warn others, and contact your bank or card issuer if money or account details were involved. Our scam-awareness resources outline the next steps.