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Find a Location

Downtown Executive Suites has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Downtown Executive Suites

      216 Water St St John's, NL A1C 1A9

    • Downtown Executive Suites

      216 Water Street, PO BOX 733 St. John's, NL A1C 5L4

    Business ProfileforDowntown Executive Suites

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Downtown Executive Suites has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Downtown Executive Suites

        216 Water St St John's, NL A1C 1A9

      • Downtown Executive Suites

        216 Water Street, PO BOX 733 St. John's, NL A1C 5L4

      Location of This Business
      216 Water St, St John's, NL A1C 1A9
      BBB File Opened:
      24/7/2014

      Industry Tip

      BBB Tip: Traveling soon? Be careful when booking a hotel room

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      24/02/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      - June 4th and June 23rd are dates of transaction. - I paid the amount of $475 on June 4th and $175 on June 23rd, to book a suite that this business was offering. - I made an etransfer to the reservation manager of the amounts above and received an email confirmation. - On Feb 24 2022, i requested a cancellation due to wanting to book elsewhere. In their policy, its states that since it is within 7 days i would get my total amount back minus a 10% fee. - After several attempts to contact the person i sent the money too, she did not answer. I reached out to the owner of the business and informed him. He told me that he could send me back the payment of $175, but that his employee did not send him the $475 payment so he could not repay me this. He told me it was not his responsibility and that I would have to contact the employee myself and threatened her with going to the police if I was not paid. - He has not paid me the $175 he has and stated that he will not be paying me the other money that was paid to his business.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      Better Business Bureau Serving the Atlantic Provinces

      BBB Reports On

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