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Find a Location

South Dekalb Towing & Transport, Inc. has 1 locations, listed below.

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    Business ProfileforSouth Dekalb Towing & Transport, Inc.

    Towing Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2016

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    South Dekalb Towing & Transport, Inc. is a towing company.

    Products & Services

    Towing

    Business Details

    Location of This Business
    7043 Rogers Lake Rd, Lithonia, GA 30058-5120
    BBB File Opened:
    11/5/2002
    Years in Business:
    34
    Business Started:
    8/21/1989
    Business Incorporated:
    8/21/1989
    Accredited Since:
    9/16/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • South Dekalb Transport & Storage
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    9:00 AM - 6:00 PM
    Business Management
    • Mr. Walter Jackson Jr., President
    • Ms. Denise Spradling, Office Manager
    Contact Information

    Principal

    • Ms. Denise Spradling, Office Manager

    Customer Contact

    • Ms. Denise Spradling, Office Manager
    Additional Contact Information

    Fax Numbers

    • (770) 482-3041
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My car was stolen and recovered in good working condition. South dekalb towing towed my vehicle to their tow yard without using the ignition key and it sat in their lot for a month. When I picked it up, I was not allowed to see my vehicle until I paid. What I thought was a receipt, was a paper saying I inspected the vehicle and it is in good condition. I had not seen my vehicle at all but they made me sign the receipt I requested the inspection form from the scene when my car was picked up. There was not one. My police report says the car was in good working condition prior to the tow. After I got my car, it shut off before I could make it less than 2 miles to the gas station. My car was out of gas which was understandable, but there was no engine oil at all. It was bone dry. I then found out that my oil pan had been damaged and as I put oil in the car it leaked right back out. My traction control and transmission suffered damage as well. My car was inspected by a professional adjuster who totaled my car out from damages relative to a bad tow or towing a car without the key. Lastly, property that was inside the vehicle was missing from the vehicle. There was a surface pro 7 laptop, canon t6i rebel dslr camera, and PlayStation 5 all in a navy blue ************************* book bag that has sentimental value because it was a gift from my mother.?
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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