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Find a Location

Soundview Communication, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSoundview Communication, Inc.

    Publishers Periodical
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    50 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/2008

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Publishers Periodical Health , Health Products , Product Sales , Skin Care Vitamins and Supplements

    Business Details

    This is a multi-location business.

    Find a Location

    Soundview Communication, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5305 Oakbrook Pkwy, Norcross, GA 30093-2250
      BBB File Opened:
      4/1/1992
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Incorporated:
      1/5/1989
      Accredited Since:
      9/12/2008
      Type of Entity:
      Corporation
      Number of Employees:
      30
      Alternate Business Name
      • Womens Health Letter / Dr. Nan Fuchs PhD
      • Soundview Publishing LLC
      • Advanced Bionutritionals, LLC
      • Second Opinion / Dr. Frank Shallenberger
      • Systeme 41
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Garret Wood, President
      • Ms. Diamond Jones, Senior Manager
      Contact Information

      Principal

      • Mr. Garret Wood, President
      • Ms. Diamond Jones, Senior Manager

      Customer Contact

      • Ms. Diamond Jones, Senior Manager
      Additional Contact Information

      Fax Numbers

      • (770) 399-0815
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      50 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have been a long time customer of this company and have had great results with the Advanced Amino product tablets, so much that I have recommended this product to family and friend. Upon receivingmy new order I noticed a very pungent offensive ammonia smell and change in appearance of tablets. When I called customer service I was told they changed their granulation processing formula resulting in an acrid ammonia odor and there are many complaints regarding this. The ** rep was not empowered to refund or send a return label and transferred my call to a random vm. It has been 72 hours. This is a horrible way to do business and I am disappointed I ever recommended such a company. I want a refund and the shipping for this defective and possibly dangerous product handled!
      Read More

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cynthia H

      1 star

      07/04/2023

      I recently received an order from Advanced Bionutritionals of their Amino Acid Supplements that I did not order. I was astounded that I was sent these items. When I called, the customer service representative they stated that I did make the order. I knew I didn't because I absolutely did not like the product. Nevertheless, I had to pay $15 to return the box of supplements. I will be curious to see how the refund turns out after the reviews.

      Soundview Communication, Inc. Response

      02/06/2024

      Hi ****************,

       

      Thank you for contacting us. We do apologize for the inconvenience. We have reviewed your account and have confirmed that your account was setup on our automatic shipment program and this prompted the shipment to you. We have since cancelled the plan to prevent any additional shipments being delivered to you. Our team has also confirmed that your items were returned to us and we issued a refund back to your card 6/30/23 for $210.47. We do hope that we were able to resolve any concerns you may have had. If you have any additional questions, please feel free to contact us at **************, Monday through Friday from 8am - 8:30pm eastern standard time.

      Local BBB

      BBB Atlanta & NE Georgia

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