Business ProfileforTeam Pest USA

A Team Pest USA representative came to my house a few days after I moved in on 8/3/23 to explain the termite contract I was required to purchase with the house and to sell their additional pest services. I agreed to a bi-monthly pest service, signed a contract with the team memberand requested that my credit card not remain on file. I was billed promptly for $49 on 8/4/23. A cancellation fee was not explained.A copy of the contract I signed was not provided. I never received the phone call from the office regarding my card remaining on file or to schedule the ******* service that was promised.On 8/7/23 a service person documented there was no pest activity found. My house is in the countryside and there is obvious insect activity. I do not have any proof that this service even occured because I was out of town.On 8/27/23 I made phone calls to multiple reps and the Team Pest USA office. Given I could not reach anyone, I left a message requesting a cancellation of service. On 9/5/23 the office finally called me and asked that I write them an email requesting termination of service, and explained there would be a cancellation fee of $200. I wrote the email on 9/5/23 requesting cancellation, and I received a response with the contract I signed attached. No confirmation of the cancellation was provied.One of the reps called me on 9/11/23 with the agenda of talking me out of the cancellation. I explained that I didn't think the termination fee was fair and the rep said he would make an effort to cancel the cancellation fee and call me back.On 10/3/23 I recieved a message that Team Pest USA would be coming by to do the service on 10/6/23 - almost exactly one month after requesting the cancellation of services in writing. I responded to the text that I had cancelled service and to not send a rep.I have received an invoice #******* dated 10/12/23 in the amount of $210 for "Contract Cancelation". I am requesting that the fee be removed from my account.