Business ProfileforRainmaker Irrigation & Landscaping, Inc.

Hello,When I relocated to Georgia, I contacted Rainmaker Irrigation & Landscaping, Inc. to install an irrigation system at my house. In late 2022, I renewed my annual service agreement - a cost of $350 - with Rainmaker Irrigation in 2023 for 3 appointments - a spring start up, a fall shut down and a mid-year service. In early 2023, I accepted a new job out of state and put my house on the market.After learning about my relocation, I called Rainmaker to inform them I was moving and that I wanted to close my account. I was informed when I called their office that the annual service agreement was non-refundable and non-transferable. At the time, I had only utilized Rainmaker for my spring start up service - which accounted for 1 service appointment - on March 21. When speaking with Rainmaker, I was confused as to why the company was essentially benefiting financially for additional services that were not being utilized by a client. While on the phone with Rainmaker, I requested to speak to a manager to discuss an appropriate resolution. I was told that ****** was the manager and he could be reached in the mornings. When I requested to know what hours ****** worked or if I could receive his direct contact information, I was told simply to call back and that the office would leave a note to have ****** contact me.I've repeatedly called and contacted Rainmaker Irrigation and have yet to receive a response or a call back from management over the past 3 weeks. I would like to request a refund or store credit.Thank you,*******