Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mile Auto Insurance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMile Auto Insurance

    Auto Insurance

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    Mail sent to the business on 12/17/2021 was returned by the U.S. Postal Service as Undeliverable as Addressed.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    47 Perimeter Ctr E Ste 250, Atlanta, GA 30346-2004
    BBB File Opened:
    10/26/2011
    Business Started:
    3/19/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Jennifer Staten, Customer Contact
    Contact Information

    Principal

    • Jennifer Staten, Customer Contact

    Customer Contact

    • Jennifer Staten, Customer Contact
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Auto insurance

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    Yes this insurance company is not understanding I have reached out to them numerous times about the auto payments and how hard it is to pay on the 3rd of each month they did have if where I was split paying but this time I got no attempt to withdraw from my account on the 3 but got a email saying we attempted to withdraw and were unsuccessful now your insurance is cancelled seek another insurance company immediately for continuous coverage I do not get statements in the mail or anything instead of the company offering maybe a changed payment date to help me they continued to have the payment on the 3rd and then slammed a cancellation on me my bank usually lets me know if I am being charged for something by text or email I received nothing not only that if my payment due on the 3rd and they backdated it on their documentation as if it was on the 1st of December usually insurance company give up to 10 days to pay before cancellation they did not attempt to debit my account because I would have gotten notification

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sabrina W

    1 star

    03/18/2024

    I was overcharged every month from this company & still paid faithfully. My car was vandalized on my job & after i took my 2014 *** to the shop on feb 19th to be fixed, miles auto insurance acted like they was gonna get it done but they only sent part of the only to ****************************** send the rest after they told the body shop to send a subsidy for the rest. ****************** did that & neither them or i has been able to get back in contact with miles. They are avoiding calls & wont return calls or text messages & the body shop wont give me back my ******** now walking back & forth to work. I need help asap

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.