Business ProfileforBeazer Homes Corporation

I am writing to formally lodge a complaint against Beazer Homes regarding the poor quality of the foundation in the home we purchased from them. For the past two years, the foundation has been deteriorating, causing significant issues such as cracked sheetrock, doors that do not close properly, and other signs of foundation settling. Despite these serious problems, Beazer Homes has failed to take responsibility or provide a satisfactory resolution. When we contacted them about these issues, their representative, *****, claimed that the problems were due to insufficient watering of the foundation. She advised us to increase the watering around our home, despite the fact that we have an automated sprinkler system that waters daily. ***** further suggested that we install additional watering systems to moisten the ground, implying that the burden of preventing foundation damage lies with us We were never informed that the home was built on soil requiring such extensive maintenance, nor were we advised of the need for special watering procedures to maintain the foundation's integrity. It is unprofessional and unacceptable for Beazer Homes to shift the blame to us, the homeowners, when the real issue lies with the poor craftsmanship and lack of proper foundation preparation I am deeply concerned about the qualifications of Beazer Homes' staff to make such assessments. I would like to know the scientific basis for ****** recommendation and whether she possesses the necessary expertise to diagnose and resolve foundation issues. Furthermore, I believe that Beazer Homes has not adhered to proper building standards which has resulted in the current condition of our home. I am requesting that Beazer Homes takes immediate action to address and repair the foundation issues, including any related damages caused by the settling. I also expect a thorough investigation into the soil conditions and foundation design to ensure that no other homeowners in our area face similar issues.