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Find a Location

Workout Anytime has 1 locations, listed below.

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    Business ProfileforWorkout Anytime

    Fitness Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4900 Stewart Mill Rd Ste M, Douglasville, GA 30135-6725
    BBB File Opened:
    12/6/2010
    Business Management
    • Rick Cowden
    • Frederick Cowden
    Contact Information

    Principal

    • Rick Cowden

    Customer Contact

    • Rick Cowden
    • Frederick Cowden
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    ********* "****" ****** breached my contract with Workout Anytime. He revoked my membership at the ************ location with no grounds. Per my contract, under, Compliance of Rules and Conduct of ******* ********* reserves the right to revoke or terminate the membership if the member fails to keep and obey any such rules and conditions." I used to be a non-certified trainer at this facility. ****** was upset that I was working out with a previous client on my off time and ACCUSED me collecting fees from this client ********** I told him I was not training her and that we were working out together. He told me we are not allowed to work out with previous clients. I was not aware of this. ******* and I developed a friendship. He stated, "You do not go from Trainer to friend" is opinionated. I believe I was compliant with member conduct.Per the contract, Workout Anytime "reserves the right to revoke or deny the membership of any member or guest whose access to or use our facilities, in our judgment, creates a danger or health or safety hazard to you or our other members, guests or employees." ****** has no grounds to revoke my membership privileges at this location. I believe ****** has engaged in ***** actions by revoking my membership to accommodate his comforts.I emailed *********************, Director of ********************** No action has been taken, just empty promises that my issue is being investigated. ***** forwarded my complaint to *****************************, who has an implicit bias with respect to allowing ****** to live on the premises. ****** was aware of my complaint and told an informant "I am not worried about it."I am a paid member and Workout Anytime should be providing service and assistance to me, not meritless threats by ****** in furtherance of his desire to make his workplace accommodate to his comfort.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Crystal P

    1 star

    06/25/2021

    This establishment is unprofessional (Rick, The Owner), unsanitary, and overall no where you would want to spend your time or money. Since before COVID, the owner, Rick has been unapproachable, snide, and off putting. I frequent this gym a lot due to location and hours. I am always respectful and mindful of the equipment and others. My friend and I visited this location and was treated as if we were just a number. He held a call to Jim asking us about our membership. I only noticed the reflection of the mirror that he was trying to get our attention. The owner asked if I was signed in, which I thought I was By Sammy my access pass that allows me to enter the building. I also thought I could bring a guest between the hours of 9 AM and 4 PM Monday through Friday. Apparently, that is not the case and some things have changed and I was unaware. Instead of handling the situation in a professional manner he proceeded to ask me " Why is she here?" I reminded him that a few months earlier he told me that my membership allowed me to bring a guest during staff hours Monday through Friday as my daughter was visiting with me not too long ago. With his verbal mannerism, he proceeded to force myself, a member and my guest out the door while still raising his voice and proceeded to stand up and lean forward across the desk and then walk away after he realized that he was out of line and being recorded. My friend and I proceeded to leave the establishment.

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