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Find a Location

EasyCare has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • EasyCare

      6010 Atlantic Blvd Norcross, GA 30071-1303

      BBB Accredited Business
    • EasyCare

      PO Box 88077 Atlanta, GA 30356-8077

      BBB Accredited Business
    • EasyCare

      PO Box 88230 Atlanta, GA 30356-8230

      BBB Accredited Business
    • EasyCare

      PO Box 888050 Atlanta, GA 30356-0050

      BBB Accredited Business
    • EasyCare

      PO Box 2368 Norcross, GA 30091-2368

      BBB Accredited Business

    Business ProfileforEasyCare

    Auto Warranty Processing
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 108 Customer Reviews

    Customer Complaints

    116 complaints closed in last 3 years

    36 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/14/2005

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    GAP Protection, Motor Vehicle Protection

    Business Details

    This is a multi-location business.

    Find a Location

    EasyCare has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • EasyCare

        6010 Atlantic Blvd Norcross, GA 30071-1303

        BBB Accredited Business
      • EasyCare

        PO Box 88077 Atlanta, GA 30356-8077

        BBB Accredited Business
      • EasyCare

        PO Box 88230 Atlanta, GA 30356-8230

        BBB Accredited Business
      • EasyCare

        PO Box 888050 Atlanta, GA 30356-0050

        BBB Accredited Business
      • EasyCare

        PO Box 2368 Norcross, GA 30091-2368

        BBB Accredited Business
      Location of This Business
      6010 Atlantic Blvd, Norcross, GA 30071-1303
      BBB File Opened:
      3/1/1991
      Years in Business:
      40
      Business Started:
      5/1/1984
      Business Incorporated:
      3/24/1989
      Accredited Since:
      1/14/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Automobile Protection Corporation
      • Apco
      • Manheim Easy Care
      • Honda Easy Care
      • Primus Care
      • Aegis
      • The Aegis Group, Inc.
      • EasyCare Gap
      • EasyCare Gap Protection
      • The Aegis Service Contact Liability Risk Purchase
      • EasyCare Gold
      • EasyCare Warranty
      • APCO/EasyCare
      • Primus Care Vehicle Service Contracts
      • Warranty Support Services, LLC
      • Easy Care Gap Vehicle Protection Program
      Related Businesses
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Sa:
      9:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Ms. Nicki Acosta
      • Torrey Jaslar, Claims Manager
      Contact Information

      Customer Contact

      • Mr. Joe McElrone, Dispute Resolution Consultant
      • Torrey Jaslar, Claims Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      116 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Hello, May of last year I lost my vehicle in an accident. The remaining balance was to be paid by EasyCare Gap insurance. I filed all the paperwork and sent them all the documents needed for this to be completed. Since then all I have been doing is calling and calling to be told a check is being sent but here it is almost a year later and still nothing has been done. I reach out and just continue to get the same answer and outcome, nothing. I have attached proof of them receiving all of the documents. My car accident was May 8, 2023.
      Read More

      Customer Reviews

      108 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bruce W

      1 star

      05/03/2024

      I have easycare and it was purchased when I bought my former leased vehicle. At purchase it had ****** miles on it. The new lease gave me 84 months/****** additional miles. I received a notice from them offering an extension. The 84 months will end in August, and I am only at ****** of my allotted ******* miles. I called to see if I could extend the months to equal the miles. A very polite person advised that I could do that and passed me off to a sales rep. **** sales rep who would not give her name, said that my warranty ended at ****** period! I explained my contract that I had in front of me disagreed in fact it gave me till August of this year and or ******* miles, she said it ended at ****** miles sir, that's it. Even with my account number and all other pertinent information from THEIR document, she wanted to argue...I hung up and am done with this unprofessional organization.

      EasyCare Response

      05/06/2024

      Good afternoon-

      Thank you for forwarding this complaint to EasyCare.  EasyCare will contact the contract holder directly to address this matter. 

      Thank you,

      EasyCare Claims Department


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