Business ProfileforBMW of Gwinnett Place

I have a *** 2016 528i which I purchased from this location. In jan 2023 I took my car in because the oil pan gasket needed to be changed. When they did their diagnostic, they said it was other thing not the gasket. I paid about $4000 for the repairs. In March I took my car back due to it leaking oil and they then told me it was the oil pan gasket which I had already told them that was the problem the first time. I paid about $1000 for that repair. In July my car was leaking fluid, and I took it back in and I was brushed off stating it is condensation from the air conditioner. In Aug/Sept I called to make an appointment due to coolant leaking after I let a mobile mechanic do a diagnostic and he asked what work I had done on the car, and he told me to take the car back to *** because the car was not put back together correctly and has cause the coolant to leak. I had to wait 3 weeks before they could get my car in, when they got it in on Sept 29th, I received some of the worst service I have ever seen. I was not provided a loaner vehicle, the service manager would not even speak to me, and I asked for a copy of all the work they have done on my car multiple time and never received it. My car was in the shop from Sept 29- Jan 4th. I miss the only text on Nov 15th stating my car would be ready and did not hear from them until Dec 28 stating they would tow my car if I were not going to come get it. I paid $3000 for those repairs. When I drove off the lot my engine light came on I called in the morning and received no help. On the night of jan 11 my engine and coolant light came on, I then called *** the next day seeing the coolant system is what they replaced, while on hold my car completely broke down. I had to have it towed back to *** and being told its the belt and air filter, which the belt was fairly new and was fine before they worked on my car. *** failed to address the codes I have got off the car or take accountiblilty for their work and actions.