(BBB Midwest Plains)
Midstate Freight Inc. is incorporated in Missouri but untraceable; more than 25 consumers in 15 states report being asked for Social Security numbers, IDs, and selfies
The Better Business Bureau of the Midwest Plains (BBB) is warning job seekers about a reshipping employment scam tied to a company calling itself Midstate Freight Inc. BBB has received more than 25 Scam Tracker reports from consumers in 15 states, most describing being asked to submit driver's licenses, Social Security cards and selfies holding those documents as part of the hiring process.
BBB has referred the investigation to the Missouri Attorney General's Office and the U.S. Postal Inspection Service. BBB also emailed all identified victims directly, encouraging them to report their experiences to the U.S. Postal Inspection Service and providing the appropriate contact information.
The investigation
Midstate Freight Inc. was reported to BBB on July 29, 2026. Consumers reported being offered remote jobs involving the receipt, inspection, relabeling, and reshipment of packages from their homes or local shipping facilities. During hiring and onboarding, applicants said they were asked to provide sensitive personal information, including government-issued identification, Social Security numbers, banking information and photographs of themselves holding their identification.
While only one victim has reported a financial loss, many consumers stated they did provide the requested documents and photos before growing suspicious. Sixteen victims have told BBB they are willing to speak with the media about the investigation.
Midstate Freight Inc. is incorporated with the Missouri Secretary of State, but BBB has been unable to reach the business by email or postal mail. Google Street View shows the address listed with the state is an apartment complex currently being demolished following multiple fires and incidents of vandalism over the past several years.
The company's website, midstatefreight.com, lists a Kansas City, Missouri, address. That address belongs to Ace Pipe Cleaning, a legitimate business that has confirmed it is not affiliated with Midstate Freight Inc. BBB has attempted to contact Midstate Freight by phone, email and postal mail without success.
How the scam works
Job seekers are recruited for remote positions described as package inspection, relabeling, and reshipping work performed from home or a local shipping facility. During onboarding, applicants are asked to hand over government-issued identification, Social Security numbers, banking details, and photos of themselves holding their ID, information that can be used for identity theft rather than legitimate employment verification.
Tips for consumers
- Be wary of remote jobs that involve receiving and reshipping packages. Legitimate employers rarely hire this way, and reshipping is a common front for fraud and stolen goods.
- Never send photos of your ID or Social Security card to an employer before verifying legitimacy. Confirm the company is real, reachable and registered where it claims to operate.
- Verify listed addresses independently. Use a map or street-view tool, and call any business named as a location to confirm affiliation.
- Research before applying. Check BBB Scam Tracker (bbb.org/scamtracker) for existing reports on a company before providing any personal information.
If you’ve been victimized
- Report the scam to the U.S. Postal Inspection Service by calling (877) 876-2455, option 5, or online at uspis.gov/report.
- Report to the Missouri Attorney General's Office.
- File a report with BBB Scam Tracker at bbb.org/scamtracker.
- If you shared your Social Security number, consider placing a fraud alert or credit freeze with the three major credit bureaus and monitoring your accounts closely.
For more information on this type of fraud, see the BBB Scam Alert “How a ‘work from home’ reshipping scam is fooling job seekers” at BBB.org/article/scams/18070-scam-alert-how-a-work-from-home-reshipping-scam-is-fooling-job-seekers.