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Latest News

BBB of Central New England: Winners of the 2023 Western MA Awards for Marketplace Excellence

Western Massachusetts Awards for Marketplace Excellence

Western Massachusetts Awards for Marketplace Excellence (BBB)

BBB of Central New England has announced that Peter Pan Bus Lines and Braman Termite & Pest Elimination are the top winners at this year's 2023 Western MA Awards for Marketplace Excellence. This was the first in-person awards presentation since 2019, so we also celebrated our 2020 and 2021 Western MA virtual honorees at the event.
The awards celebrate businesses in western Massachusetts that epitomize corporate responsibility and always do what’s right for their customers. Honorees convey to the community of businesses that upholding the ethical standards of the Better Business Bureau is the hallmark of a successful business.
The businesses were recognized at the Western MA Awards for Marketplace Excellence ceremony on June 21st, along with other award recipients.
 
Peter Pan Bus Lines
 
Winner of the 2023 Western MA Award for Marketplace Excellence
Large Business
 
As Peter Pan Bus Lines celebrates its 90th year in business, the fourth generation is taking the wheel of one of the largest family-owned transportation companies in the United States! 
 
Emily Potter of Peter Pan Bus Lines, receives award from Nancy Cahalen, BBB President/CEO and Michele Kasabula, BBB Board Chair.
 
Braman Termite & Pest Elimination
 
Winner of the 2023 Western MA Award for Marketplace Excellence
Mid-Sized Business
 
Ask Jerry Lazarus, the third-generation owner and operator of Braman Termite & Pest Elimination, what has made his company so successful, and he’ll tell you: “pride, honesty and quality.” These are the principles that the Lazarus family have lived by—ever since the founding of Braman Termite & Pest Elimination in 1890.
 
Josh, Jake, Justin, and Jerry Lazarus, Natasha Wright, and Tami Cone, of Braman Termite & Pest Elimination receive award from Nancy Cahalen, BBB President/CEO and Michele Kasabula, BBB Board Chair.
 
Adam Quenneville Roofing & Siding
 
Winner of the 2021 Marketplace Excellence Award
Sustained Excellence
 
There were many outstanding nominations in 2021, but one of our finalists really stood out because they were named a Marketplace Excellence Award Winner just a decade prior.
 
Adam Quenneville and his team receive award from NancyCahalen, BBB President/CEO and Michele Kasabula, BBB Board Chair.
 
Valet Park of America
 
Winner of the 2020 Marketplace Excellence Award
Family-Owned Business
 
This family-owned business started as an entrepreneurial dream in 1990 when Ted and Angela Chagnon began their journey of starting a business.
 
Ted Chagnon and Tim Graney of Valet Park of America receive award from Nancy Cahalen, BBB President/CEO and Michele Kasabula, BBB Board Chair.
Award finalists
 
Seven finalists were honored for their commitment to Marketplace Excellence. These companies strive to excel on all levels – among their employees, with their customers and throughout their communities:
 
Bert Hill Mover of Westfield, Betts Plumbing & Heating Supply Co. of Westfield, Electrical Experts of Easthampton, J Smegal Contracting of Lenox, National Vinyl of Chicopee, Proshred Security of Wilbraham, and Stellato Bros., Inc. of Feeding Hills.
 
BBB also honored a number of Accredited Businesses who are celebrating milestone anniversaries with BBB. Of special note are three businesses in attendance that each were celebrating more than fifty years of BBB Accreditation:
 
Belmont Laundry, celebrating 81 years of BBB Accreditation; Ideal Financial Services celebrating 71 years of BBB Accreditation; Peter Pan Bus Lines celebrating 56 years of BBB Accreditation.
 
About the Awards for Marketplace Excellence 
 
BBB believes in the power of trust and our mission is to advance trust in the marketplace. Through evaluation, Accreditation, education and celebration, BBB builds a community of like-minded businesses that can impact people and communities positively. The Awards for Marketplace Excellence promote the importance of ethical business practices and conveys to the entire business community that upholding the Better Business Bureau's ethical standards is the mark of a successful and competitive business.