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          Sole Fitness has 1 locations, listed below.

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            Business ProfileSole Fitness

            Exercise Machines

            Contact Information

            P.O. Box 2037

            Jonesboro, AR 72402

            Get Directions
            Visit Website
            (866) 697-6531

            Customer Reviews

            2.63/5

            Average of 59 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            83 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            P.O. Box 2037, Jonesboro, AR 72402
            BBB File Opened:
            5/7/2015
            Years in Business:
            18
            Business Started:
            9/16/2005
            Related Businesses
            Business Management
            • Mr. Byron Neal, Manager
            Contact Information

            Principal

            • Mr. Byron Neal, Manager

            Customer Contact

            • Mr. Byron Neal, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            83 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            12/19/23 - Filled out warrenty service request on Sole website. Request was confirmed by email. 12/28/23- No response to service request. Contacted them by phone and was told that the service request could not be located. Person requested photos of damage to equipment, which were sent. Sent request next day for confirmation that photos were received and info on next steps. Received no reply. 1/8/24- Emailed Sole again to request confirmation and received no reply. 1/16/24- Finally received reply from Sole saying an order (#********) was placed for parts and tech to install them. 1/23/24- Parts arrived. No update on tech to install them. 1/26/24- Update from Sole saying they are waiting for tech to reply and to "please feel free to keep checking with us." 1/31/24- Checked on status of tech. No reply. 2/10/24-Checked again, no reply.
            Read More
            Read 82 More Complaints

            Customer Reviews

            59 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sandra L

            03/19/2024

            Before purchase, make sure you live close by to someone who can service this machine. My warranty was up and it is going to cost me $300+ for a service tech to come out. Customer care is poor
            Read 58 More Customer Reviews

            Local BBB

            BBB Serving Arkansas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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