This Business Is Not BBB Accredited

America's Car-Mart, Inc.

America's Car-Mart, Inc.

America's Car-Mart, Inc.

802 Southeast Plaza Ave., Suite 200
Bentonville, AR 72712
BBB File Opened: 04/25/1995
Business Incorporated: 10/02/1989 in AR
Type of Entity
Corporation
Contact Information
  • Principal: Mr. William Henderson, President
  • Ms. Jill Clark, General Manager
  • Ms. Tracie Davis, Assistant Manager
Business Category
  • Used Car Dealers
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Additional Complaint Information

In March 2014, BBB advised America's Car Mart of continued concerns regarding the volume and the pattern of complaints received from customers. Repetitive issues in complaints involve the inability of customers to "buy here, pay here" as promised by the company.

Additionally, multiple consumers complain about the business not returning phone calls, text messages or emails. The company submits a standard response to each complaint that due to ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for America's Car-Mart, Inc. include:

  • 30 complaints filed against business
  • 9 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

America's Car-Mart, Inc.

This Business Is Not BBB Accredited

America's Car-Mart, Inc.

Customer Review Rating:

27%
73%

Composite Score: