Artificial intelligence HQ

BBB AI HUB

Learn AI with BBB

Classes, workshops and certifications for small businesses, nonprofits, educators and professionals. Start where you are with a Foundation, Application or Innovation pathway.

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Get found in AI search

SEO alone is no longer enough: Are you ready to adapt?

Learn more about AI-powered search

Accreditation and AI search

In the age of AI-powered answers, visible credentials are the new currency of trust.

Leverage Accreditation in AI search

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BBB guidance

BBB’s tips for ethical AI usage

Businesses should consider applying these 10 tips for ethical artificial intelligence (AI) usage to foster trust in the marketplace and adhere to ethical business practices.

Read the tips

Getting started with AI

Explore how AI can help transform your business, along with key considerations to ensure ethical and effective use.

Getting started with AI in business

AI for customer experience

The quality and speed of your customer service can make or break your business. Use AI to improve your customer service experiences.

How to use AI for customer service

Streamline marketing with AI

As a business owner, one of the easiest ways to get started with artificial intelligence (AI) is in your company’s marketing. Read BBB’s tips for implementing AI in your business’s marketing.

AI tips for marketing

Data collection for AI

If you’re ready to implement artificial intelligence (AI) in your business, then know this: data is key. Here are BBB’s tips for planning for your data needs, securely storing data, and creating processes within your company.

How to collect and store AI data

BBB AI Hub