We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses


 

Additional BBB programs and services

We believe that partnerships and personal connections are the heartbeat of thriving businesses. That’s why BBB is deeply rooted in the community!

BBB's network of offices across North America work to build meaningful relationships with businesses like yours and provide you with exclusive programs and services. Our local presence and support staff is what makes our organization unique.

Be sure to connect with your local BBB for more information on these outstanding opportunitites and more, available exclusively to our BBB Accredited Businesses.


 

Mediation and arbitration services

Using BBB’s dispute resolution program

Every business gets complaints because no company is perfect, mistakes take place, and miscommunications happen. What matters is that the complaints are resolved. Being responsive and working to solve issues that arise is part of what sets BBB Accredited Businesses apart.

As an impartial third party, BBB helps businesses and consumers find resolution of their disputes while avoiding costly lawsuits and public settlements. In addition to free complaint conciliation, many BBBs offer low-cost mediation that helps businesses and consumer to arrive at a mutually agreed-upon resolution and/or arbitration that results in a final decision by an arbitrator trained to make a binding decision to end the dispute.

BBB complaints are processed for BBB Accredited and non-accredited businesses, and BBB asks all businesses to respond to any complaints they receive and address the issue(s) stated. This is just one additional way BBB is helping create a community where businesses and consumers can trust each other.


 


 

Accredited Business discounts

Exclusive discounts and partnerships available to you

The CEO Forum Group logo
The CEO Forum Group

The CEO Forum Group (TCEOFG) is giving BBB Accredited Businesses the benefit of thought leadership content and insights. Through in-depth interviews with over 1,000 top CEOs, TCEOFG brings expertise from across the nation that you can use in your business. Sign up for a FREE membership ($195 value!).

Dell Technologies logo
Dell Product Discount

BBB Accredited Businesses can now save an additional 5-10% on select Dell-branded products, and an additional 17% OFF on select Logitech products. Reach out to your local BBB for more information.*

* Applies only to Accredited Businesses located in the U.S.

young man smiling holding tablet
BBB Learning

BBB Learning is our new educational platform powered by MindEdge.

With hundreds of on-demand courses on a variety of business topics, BBB Learning gives you the tools you need to advance your skills while keeping ethical business practices top of mind.

BBB Accredited Businesses receive exclusive discounts and benefits.


 

BBB marketing opportunities

Affordable marketing programs for Accredited Businesses

BBB knows that business owners are busy concentrating on a multitude of things to run their businesses, so we have created affordable marketing opportunities specifically designed with our Accredited Businesses in mind. Businesses work directly with their BBB representatives to find a program that fits their business, brand, and budget, all while promoting their commitment to Trust and showcasing their BBB Accreditation.

Check with your local BBB for offerings and opportunities in your area.

Event calendar

Upcoming business events and webinars

BBB hosts a variety of educational and informational events, some exclusively offered to BBB Accredited Businesses. Visit your local BBB's calendar for upcoming webinars, networking opportunities and more!


 

Business recognition programs

Celebrating marketplace role models

BBB Torch Awards for Ethics℠

BBB recognizes and celebrates local businesses and nonprofits that go above and beyond when it comes to running their organizations with ethics and integrity. Local winners have the opportunity to compete for the International Torch Awards through the International Association of Better Business Bureaus. Torch Award winners are selected by an independent panel of judges for their intentional focus and best practices in upholding BBB’s Standards of Trust.

The Torch Awards entry process asks organizations to look at their internal practices using BBB’s guiding principles, which provide benchmarks on which organizations can reflect, evaluate, and determine what core values drive their mission and goals. We are excited to announce the upcoming launch of the BBB Trust Score, which is also built around this framework. This new tool will allow Trust to be an internal performance metric within an organization and, based on the scores, will offer specific programs and resources customized to the needs of the organization.


 

BBB Spark Awards℠

BBB’s Spark Award recognizes business owners 35 and under or business owners of any age operating for less than three years who demonstrate a higher level of character, generate a culture that is authentic about its mission, and connect with the community.

The Spark Awards program is based on the criteria that high-character leaders must be teachable and open to growing with ideas; creating a constructive workplace culture helps teams work toward their goals and establish guidelines for accountability, and notable entrepreneurial organizations show appreciation for their communities by enthusiastically giving back.

The Spark Award class is chosen from an arena of entries and nominations that show that there is no lack of trusted businesses, nonprofits, and individuals, and celebrates the intentional focus that they give to their internal and external best practices.