Benefits of BBB's consumer portal

Discover the benefits of the BBB's new Consumer Portal, a free platform that lets you manage your interactions with businesses, handle reviews, and connect with your local BBB.

Consumer portal

Learn how to create your consumer account and see the benefits BBB has to offer.

Benefits of creating a consumer account

By signing up for a free account on the BBB Consumer Portal, you unlock many features that make managing your interactions with the BBB and businesses more convenient and secure.
 
Here’s what you can expect:
 
  • Manage your interactions with BBB and businesses while keeping your information secure. Whether you're following up on a review or simply keeping track of your communications with a business, the portal ensures your information is in one safe place.

  • Manage your reviews and responses to businesses all in one place, providing a seamless experience for tracking and addressing any concerns you may have. The portal allows you to see the status of your reviews, respond to feedback, and stay engaged with the businesses, fostering a transparent and responsive communication channel. 

  • Stay connected. From accessing trustworthy reviews to seeking advice and support from your local BBB, the portal is your gateway to a wealth of information tailored to your community.