Business ProfileforMichael B Plumbing, LLC

I had Mr. ****** come out to check a leaky outside faucet.They were quick to come out and check out the problem. They found a small crack in a pipe inside the wall. They came inside and were quick to cut a hole in the sheet rock to find the problem. They did give me a quote of 843.71 to make the repairs. When I looked over the ‘estimate’i assumed the part was $568.29 and the labor charge was 275.00 as stated on the estimate. It took less than 1 hour to complete the job,which included leaving the hole in my wall and not securing the spigot to the brick wall .I spoke with several general contractors and had them look over the invoice. I was told i was taken advantage of because the price of the parts were less than $25. The following day an employee called to check to see if I was satisfied with the work. I did explain that I thought that the price was very high for what they had done. She told me that she would have the owner call me back. Which he did not. After several more calls and a week had passed, Mr ****** called me back. I asked him to explain his billing. Mr ****** looked over invoice and said apparently I had 2 problems, one being the leaking pipe and the charge was 586.29 (parts and labor) and the other was to fix another leak. I did not have 2 leaks and explained this to him. He became very agitated and started cussing me out. I let him scream and holler at me until he finally told me he would mail me a complete refund and never wanted me to ever call his company again and that I could shove my complaint up my a.. and hung up on me. After waiting 5 days to receive my refund which has not arrived I called back his office and was told by Ms Delores that she didn’t know anything about a refund and she would talk to Mr ****** and return a call back to me. Still have not gotten a call back and now they are not taking my calls at all.