Business ProfileforABT Water Management

I lived in **************************** for 12 years. I moved in Sept 2012. ***** Homes were the current owners at that time and started water bills, water that comes from a well. The water was off more than it was on and we were on boil orders it least every other week. Never once in that 12 years did I ever see anyone with a truck detailed with "ABT Water Management," in our park. What I did see was the ONE maintenance guy who worked for ***** Homes. ABT charged an ungodly amount of money for doing absolutely nothing other than sending a bill. In the last two years, some unknown entity bought the park, 2023/2024 and water meter was removed by an unknown subject but the bills kept coming. My question is this. What is a water company in Beloit Wisconsin, an hour and a half away from our homes, billing us for well water? On top of that, the water is deadly and can not be consumed by a human or an animal. Furthermore, I have not lived there since March of 2024 and have called several times to get the bill out of my name and can't get anyone on the phone at ABT Water Management??I believe them to be a fraudulent business and have been committing fraud ongoing. They need to be investigated and so do the new owners of the ** ****** ******* **** ** ** ******* *** Nobody living there know who they are.??

Thank you for reaching out to ABT through our Better Business Bureau page with your concerns. ABT is a private utility billing company, but we don't provide any services as relates to your water quality. Your community's owner is actually supplying the water to you through their private well and distribution system. It enters your home through an individual service line that contains a utility grade, radio read water meter. These meters are read everyday via a central receiver that sends the data to ABT's in-house server. We then use the readings to produce monthly bills for you. The fact that we're an hour and a half away from you has no bearing on our ability to tabulate usage, take payments and answer customer questions. As far as the amount you are charged, ABT's standard procedure is to mirror the rates the local utility would bill a stick built home with the same size meter in your area. The fact that your water comes from a well doesn't mean that there aren't costs for the owner to get it to your faucet. The well itself requires ongoing maintenance and repair as do the mains, lateral and risers that bring the water to each home. Regarding your account, I'm showing you were last billed for your April consumption which was due in late May. If this isn't correct, please reach out to the onsite manager and have them confirm your March move out date with us. Once she does that, we'd be happy to credit back whatever you were billed post move out. Have a good day.