Business ProfileforLegacy Landscaping LLC

This is the second complaint I have had to file against Legacy Landscaping just to get them to complete their work they were contracted to do. The most recent issue is they used a paint/stain on the poured firepit seats that immediately started to bubble up and peel off (within days of them staining it.) July 1st when it was completed, I reached out to tell them it was bubbling really bad and starting to peel. On Friday, July 2nd, ***** (one of *** ******) of the company, sent me an email saying they would come look at it on "Wednesday" (which was July 7th.) Nobody ever showed or called. On July 16th, I emailed ***** again saying nobody has come out or contacted me. ***** responded on July 19th saying the other ***** *****, had wanted to wait a few weeks to make sure no more bubbling had happened and that ***** would be there by the end of the week (July 23rd.) Fast forward to September 4th. I still have not heard anything from ***** or ***** about fixing the bubbling paint so I sent another email asking for an update. I still heard nothing back so I emailed again on September 22nd requesting an update and telling them I planned on filing a complaint. On 09/24 ***** came out to scrape and repaint the firepit. On 09/26 I emailed ***** and ***** asking them to come out and look at what ***** did to the firepit. Not only was the bubbling paint now worse, he had spilled and dripped paint all over the columns, pavers and brickwork of the firepit. I sent pictures and proof of what had happened to ***** and *****. ***** responded on 09/27 saying the have to make sure sunlight isn't shining directly on the seat when they repaint and that all of the paint drips will be cleaned up. That was 7 weeks ago and I have not heard a word from them since. October was great weather so that isn't an excuse. I have documentation, emails and photos so this is not a "he said, she said." I would like to have this fixed and be done with this company for good.