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BBB Business Review

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BBB Accredited Business since

Associated Banc Corp.

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Phone: (920) 431-8000 Fax: (414) 283-2223 View Additional Phone Numbers 2870 Holmgren Way, Ashwaubenon, WI 54304 http://www.associatedbank.com


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Description

This company offers financial services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Associated Banc Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Associated Banc Corp. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 44 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

44 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 17
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 25
Total Closed Complaints 44

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Associated Banc Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: January 01, 1945 Business started: 11/30/1929 in WI Business started locally: 11/30/1929 Business incorporated 10/20/1964 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Dept of Financial Institutions
345 W Washington Ave, Madison WI 53703
http://www.wdfi.org
Phone Number: (608) 261-9555
Fax Number: (608) 261-7200
askthesecretary@dfi.state.wi.us

SECURITIES EXCHANGE COMMISSION
450 5TH ST NW, WASHINGTON DC 20549
www.sec.gov/invkhome.htm
Phone Number: (202) 942-7040

Commissioner of Insurance
125 South Webster Street, Madison WI 53703
http://oci.wi.gov/oci_home.htm
Phone Number: 6082663585 8002368517
Fax Number: (608) 266-9935

Type of Entity

Corporation

Business Management
Mr. Philip Flynn , President/CEO Ms. Sara J Walker, Sr. V.P. & Investment Officer Ms. Caralyn Court, Administrative Assistant Mrs. Ann Marie Dombrowski, Customer Care Representative Mr. Val Glaytas, Credit card Mr. John Halechko, Executive Vice President/Director of Branch Banking Mrs. Sheila Iczkowski, We Care Specialist Mrs. Diedre J. Lacasse, Customer Care Supervisor Ms. Dawn Riedel, VP, Wealth Management Marketing Director Ms. Melanie Stanczyk, Customer Care Mr. David L. Stein, Executive Vice President-Director Retail Banking Ms. Heather Wynne, Adminstrative Assistant
Contact Information
Principal: Mr. Philip Flynn , President/CEO
Customer Contact: Mrs. Diedre J. Lacasse, Customer Care Supervisor
Principal: Ms. Sara J Walker, Sr. V.P. & Investment Officer
Business Category

Banks Investment Advisory Service Investment Securities Trust Companies Investment Management Monetary Authorities-Central Bank (NAICS: 521110)

Alternate Business Names
Associated Bank, N.A. Associated Bank, National Association Associated Card Services Associated Commerce Bank Associated Mortgage Associated Trust Company
Industry Tips
Banking Regulators

Customer Review Rating plus BBB Rating Summary

Associated Banc Corp. has received 3.68 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.