Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hall Imports LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hall Imports LLC

      19809 W Bluemound Rd Brookfield, WI 53045-5951

    • Hall Imports LLC

      704 Bluemound Rd Waukesha, WI 53188-1662

    Business ProfileforHall Imports LLC

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers automobile sales of new and used cars and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Hall Imports LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hall Imports LLC

        19809 W Bluemound Rd Brookfield, WI 53045-5951

      • Hall Imports LLC

        704 Bluemound Rd Waukesha, WI 53188-1662

      Location of This Business
      19809 W Bluemound Rd, Brookfield, WI 53045-5951
      BBB File Opened:
      1/1/1937
      Years in Business:
      98
      Business Started:
      1/1/1926
      Business Started Locally:
      1/1/1926
      Business Incorporated:
      12/26/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Hall Automotive Service & Collision Center
      • Hall Volkswagen-Mazda
      • Volkswagen Hall Imports
      Business Management
      • Mr. Charlie Hall, Vice President
      Contact Information

      Customer Contact

      • Mr. Charlie Hall, Vice President
      Additional Contact Information

      Fax Numbers

      • (262) 782-6293
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had my 2012 VW in for repairs in ****** *** change and filters. Before the end of the month my filter was shot. I took my car to a different authorized repair. Massive costs and issues but the problems were resolved until November. Once again I had filter issues so I brought my car to Hall. They told me the car was broke beyond fixing. They gave me $500 trade value. At this point I'm down about $5000 to volkswagen with filter issues. My wife has a 2018 jetta. After selling my previous car I brought the 2018 in to make sure it would last. It needed new brakes and oil change. They diagnosed multiple issues. All of which I paid for, $1800. Within days my check engine light came on and they won't take responsibility for shoddy work. Everything I've been there this year it has cost a thousand and immediately after a new problem arises. They are sabotaging my vehicles.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Margaret H.

      1 star

      03/14/2024

      I leased a car in 2022 and 2 months later had to return to service for acceleration problems. It turns out the car was delivered without any oil and never topped off before delivering to me. I had oil issues since and constantly bringing my car to VW. They ask if it’s leaking on my garage. No! I could pay for diagnostic testing. No VW should. I took it in 3 weeks ago and was told that I can’t keep getting my oil topped off. There a problem. Yes I know but VW won’t do anything. The advisor, Jeremy, topped it off and said it needs to be tested and not topped off. I called the GM, Jerry, explained my issues and your failure to correct it so I want to trade in my car as a courtesy. Ok. I went in and nope! Can’t trade it in. I asked for it to be topped off again and Jeremy came to me again. Telling me it needs an oil change and is over 1,200 miles ago. Well I was here 3 weeks ago and you topped it off and never mentioned anything about an oil change. Jeremy would not top off my oil and brought my car back out of service. I’m supposed to keep driving this car with oil issues and it’s a leased car. They can just trade but won’t. It’s not right

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.