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Find a Location

Eatstreet, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEatstreet, Inc.

    Food Delivery

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 66 Customer Reviews

    Customer Complaints

    60 complaints closed in last 3 years

    24 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Eatstreet, Inc. provides online food ordering and delivery services.

    Business Details

    Location of This Business
    316 W Washington Ave Unit 725, Madison, WI 53703-3050
    BBB File Opened:
    3/6/2013
    Years in Business:
    13
    Business Started:
    11/16/2010
    Business Started Locally:
    11/16/2010
    Business Incorporated:
    11/12/2015
    Type of Entity:
    Corporation
    Business Management
    • Mr. Matthew John Howard, CEO
    • Ms. Suz Harms, Chief Marketing Officer
    • Mr. Alex Wyler, Chief Technology Officer
    Contact Information

    Principal

    • Mr. Matthew John Howard, CEO
    • Mr. Alex Wyler, Chief Technology Officer

    Customer Contact

    • Mr. Matthew John Howard, CEO
    • Ms. Suz Harms, Chief Marketing Officer
    • Mr. Alex Wyler, Chief Technology Officer

    Industry Tip

    BBB Tip: Choosing a food delivery service

    Customer Complaints

    60 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I have order from ***** ***************** located in ********, **. I waited over an hour for the food and made four calls to India ***************** asking about the order over $50.00. I then got on the chat and the person who is named **** and ******* continued speak in circles. I called India ***************** again and I was given the number which is ************. I spoke with a foreigner who actually told the untruth and stated that the people at ***** ***************** confirmed the food had been received. However, the employee at Eatstreet was not aware India ***************** was also connected to the call. I and India ***************** confirmed the food was never received, nor did the hotel clerk see anyone request to drop off the food. I was asked to provide an email address to make a report by Eatstreet. I said okay, but I need an employee Id and name to make my report with BBB. The phone call was disconnected promptly. I want my money it is stolen flat out. And I will hold India ***************** for requesting that meals be delivered by this company, because they got paid knowing I have no order. I have gone to replace my order in person after this report. I have no receipt I can only cut and past. Order number is ********
    Read More

    Customer Reviews

    66 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Celia G

    1 star

    02/02/2024

    Will not refund modified online order??hard to find customer support. <5 stars

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

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