Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Redfin has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Redfin

              1099 Stewart St Ste 600 Seattle, WA 98101-2161

            • Redfin

              8083 SE 13th Ave STE 1 Portland, OR 97202-6668

            • Redfin

              3055 112th Ave NE STE 100 Bellevue, WA 98004-2067

            • Redfin

              450 Lincoln St Ste102 Denver, CO 80203

            • Redfin

              4670 Willow Road, Suite 150 Pleasanton, CA 94588

            Business ProfileRedfin

            Real Estate Consultant
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1099 Stewart St Ste 600

            Seattle, WA 98101-2161

            Visit Website
            (877) 973-3346

            Customer Reviews

            1.14/5

            Average of 58 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            59 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Redfin is an online real estate brokerage.

            Business Details

            This is a multi-location business.

            Find a Location

            Redfin has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Redfin

                1099 Stewart St Ste 600 Seattle, WA 98101-2161

              • Redfin

                8083 SE 13th Ave STE 1 Portland, OR 97202-6668

              • Redfin

                3055 112th Ave NE STE 100 Bellevue, WA 98004-2067

              • Redfin

                450 Lincoln St Ste102 Denver, CO 80203

              • Redfin

                4670 Willow Road, Suite 150 Pleasanton, CA 94588

              Headquarters
              1099 Stewart St Ste 600, Seattle, WA 98101-2161
              BBB File Opened:
              6/29/2006
              Years in Business:
              21
              Business Started:
              10/1/2002
              Business Started Locally:
              10/1/2002
              Business Incorporated:
              2/1/2005
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • City-Go-Round
              • Walk Score Management LLC
              • Redfin Corporation
              Business Management
              • Mrs. Kate Ross, General Council
              • Mr. Josh Stein, Director
              • Mr. James Slavet, Director
              • Mr. Marc Singer, Director
              • Mr. Austin Ligon, Director
              • Mr. Andy Goldfarb, Director
              • Mr. Paul Goodrich, Chairman, Director
              Contact Information

              Principal

              • Mrs. Kate Ross, General Council
              Additional Contact Information
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a real estate agent

              Customer Complaints

              59 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/09/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              *************************** is a real estate agent affiliated with Redfin in the ********, ****** area. Upon reviewing the accounting for the probate of my grandmothers estate, it came to my attention that *************************** accepted a 3.5% commission from the personal representative on the sale of this home. However, the property was actually sold through Redfin, which advertises a commission rate of only 1.5%. This discrepancy raises concerns of fraud and theft against the estate, as ******* appears to have charged a higher commission rate without disclosing this information or fixing the error. I am seeking appropriate action to address this matter. This goes against the real estate code of ethics
              Read More
              Read 58 More Complaints

              Customer Reviews

              58 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sandra G

              05/16/2024

              I have never used Redfin, and I would never use an outfit like Redfin to sell my house. Yet, Redfin managed to have my address added to their website without my consent or knowledge. Redfin not only added my address, but also a picture of my house. I am outraged at the horrible invasion of my privacy. Redfin also managed to get on my ****** platform and had access to sensitive information without my knowledge or consent. I have put in two requests on their website to have my address and picture of my house removed from their website, and they have done nothing about it. I have called their ********************* twice and both times got a recording to leave a message and that someone would call me back. My calls were not returned. My house has been off the market for 22 years, and I have no intention of selling it. So, I have no idea why Redfin would put my address on the internet under their website. THIS IS SCARY STUFF.
              Read 57 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.