BBB Accredited Business since
Phone: (888) 225-5773 Fax: (425) 424-6537 View Additional Phone Numbers PO Box 97034, Bellevue, WA 98009
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This company offers residential and commerical utility services.
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A BBB Accredited Business since
BBB has determined that Puget Sound Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Puget Sound Energy include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 87 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||87|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. Greg Zeller, Director of Customer Care Mr. Gilbert Archuleta, Customer & System Projects Manager Ms. Artra Brant, CC Performance Inquiry Admin Specialist Ms. Veronica Dodson, Complaints Ms. Stacey Hammond, Complaints Examiner Mr. Hans Herrmann, Community Engagement Manager Ms. Patricia McClements, Outreach Manager
Alternate Business NamesP S E
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview