Business ProfileforBattDepot
Current Alerts For This Business
On November 16, 2017, BBB recognized a pattern of complaints from consumers regarding delivery, product, refund and customer service issues. Consumers allege products they purchase from BattDepot are received later than the scheduled delivery time, and the products are defective. Consumers also allege the company requires them to ship the defective products back at their own expense; and when the company sends a replacement product, consumers claim it, too, is defective and must be returned at their own expense. Consumers allege BattDepot fails to honor its refund policy and either delays issuing a refund, does not issue a refund at all or issues only a partial refund. Consumers further allege the company is unresponsive to requests for assistance.
As of today, BattDepot has not eliminated the underlying cause(s) of its pattern of complaints.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 1901 Cornwall Ave PMB 669, Bellingham, WA 98225
- BBB File Opened:
- 1/22/2008
- Years in Business:
- 16
- Business Started:
- 11/1/2007
- Business Started Locally:
- 11/1/2007
- Type of Entity:
- Corporation
- Alternate Business Name
- Battery Depot
- BattDepot.com
- BattDepot USA
- Business Management
- Mr. Rick H, Manager
- Contact Information
Principal
- Mr. Rick H, Manager
Customer Contact
- Mr. Rick H, Manager
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
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