Business ProfileforLarson Chrysler Jeep Dodge

I've been trying to get my front bumper warranty repair done since October 2023. I inquired about the paint peeling on the front bumper of my 2019 Ram 1500 Warlock. I was told by ******************* it was under warranty and to speed up the process go get a quote. So I went and got a quote and submitted the paperwork. I was told the quote and paperwork was submitted and I would get a call back within a few weeks. A month goes by so I inquire about the bumper. I didn't hear anything from **************, so I called the dealership. I was assigned a new **** ************************** as the one who was previously working with me was no longer employed. Explains the lack of correspondence. We are now into November of 2023. I submitted all the previous documentation and was told the process would have to restart. From here on, I would email or text the rep about every 20 to 30 days to inquire about the warranty work and where we are at in the process. We are now into March of 2024 and I still have heard nothing. I wrote an email to ******************************************* with no response. I have had an ultimate lack of customer service with no response, no replies and whenever I talked to anyone, no one seemed to know anything about the warranty repair. I called and spoke with ***************** about helping me in this process. The lady from corporate called their location and spoke to them while I was on hold but couldn't gain any traction. At the conclusion of the call, she could only advise to find a differemt dealership that would be willing to help me. I filed a complaint against Look Larson before ending that call. I want Look Larson to honor the warranty, repair the front bumper as they said they would. I'm not looking to recoup my lost time, but if I were, I have numerous hours accumulated. I want the service your dealership said they would provide, covered under warranty, in a timely if not expedited manner.