Business ProfileforAce Moving and Storage

I scheduled a move for for 6/3/23 (Request #*****) with ****. On 6/2, I called to confirm and change the address to where I was moving. On 6/3, the three movers arrived at 11:45am when the quote said they would arrive 10:00 - 10:30am. They stated that they wanted to just pack up my items and move them into the storage unit the next day. The paperwork was not updated with the new drop-off location. This wasn't what I request or confirmed the previous day. The job was to pack and move everything from the pick-up location to the drop-off location. The movers packed and loaded the truck. I was told that all of the packing and moving was finished at the pick-up location. I met the movers at the drop-off location and they began unloading. I was told that I had to pay for additional movers or they would quit working because my job was taking too long. I was told I didn't have a choice in this matter when it was never discussed with me beforehand. I paid my bill when the job was done and was told to contact the office the next day with my problems. I was notified the next day that all of my items were not moved out of my pick-up location. When I went to that location, and saw the unused packing supplies I was charged for and all of my belongings that were left. I called the business. I told them that the job wasn't completed, that I was charged extra when the movers were late, some of my items were damaged and that the total I paid was more than what was written down on my bill. The gentleman at the company said that he would get the owner to contact me. I have tried to call the business, but they refuse to speak with me. I should not have been pressured to pay more for my job when the movers were late, be made to pay for supplies that weren't used and because of this my items were damaged or have some be rude or hang up on me when I am trying to get my problem resolved. Images are too large to upload of remaining and damaged items.