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Find a Location

Petland of Largo has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Petland of Largo

      10289 Ulmerton Rd Largo, FL 33771-4140

    • Petland of Largo

      8181 NW 154TH ST Miami Lakes, FL 33016

    Business ProfileforPetland of Largo

    Pet Shop
    Multi Location Business

    Additional business information

    Additional Info:
    BBB received a pattern of complaints filed against Petland of Largo concerning the health of animals sold as pets.

    In January 2018, BBB contacted the business to obtain their position. To date, no reply has been received.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers retail pets and pet supplies.

    Business Details

    This is a multi-location business.

    Find a Location

    Petland of Largo has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Petland of Largo

        10289 Ulmerton Rd Largo, FL 33771-4140

      • Petland of Largo

        8181 NW 154TH ST Miami Lakes, FL 33016

      Location of This Business
      10289 Ulmerton Rd, Largo, FL 33771-4140
      BBB File Opened:
      1/16/1985
      Years in Business:
      19
      Business Started:
      9/12/2004
      Business Incorporated:
      8/5/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pooches Of Largo, Inc
      Business Management
      • Luis B Marquez, President
      • Luiz Marquez Sr., Vice President
      Contact Information

      Principal

      • Luis B Marquez, President

      Customer Contact

      • Luis B Marquez, President
      • Luiz Marquez Sr., Vice President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      On Sunday 3/3/2024, I purchased two puppies at Petland Largo store. One of the puppies is sick with diarrhea and respiratory infection. They failed to tell me the puppy had surgery on 2/7/24, I will have never purchase nor pay $3000 plus another $1000 hidden charges for a dog that just had surgery. On Wednesday, I took ******* to the assigned vet, I requested for X-ray to make sure ******* did not have Pneumonia, and a ***** test as well. I was told ***** test was negative and X-ray was denied. I was charged $152.95 for the visit. Thursday, I took ****** to Vet by my house where it was confirmed that the puppy has Giardia and an upper respiratory infection. Vet visit cost me $784.75 I was over charge and sold me a sick puppy. I agreed on the price of $3000 for each puppy. I must buy a homecoming kit ($299) in order to get the dogs. Not once, I was informed I will be charged an additional charge of $199 per microchip, another $199 per lifetime activation. Documents do not indicate homecoming kit is a mandatory purchase nor that $199 for microchip activation and another $199 lifetime activation are additional charges. Microchip actually cost $15.99 at ACK-Reunite website. Staff members are given false statements to customers in order to sale homecoming kit. Purposely failing to notify customers of $199 lifetime activation and microchip fees. Adding the additional fees to the purchase without asking customers first. Im requesting refunds for the fees mentioned above (To honour the $650 promotion (Per puppy) 2-Adjust the $199 microchip fees to the actual cost ($15.99) showing on the ****Reunite web. 3- Refund the $199 lifetime activation fee (Per puppy) in the sum of $2055. + $937.70 vet bills.Its obvious, Petland Largo is not operating highest integrity. This has been a stressful, traumatic experience to my family but specially my 7 years old daughter. All documents validating the above statements have been attached.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kimberly Sue S

      1 star

      03/27/2024

      I lost my best friend. My sweet little girl (passed away at 13 months old (I only had her for 9 months) and wanted to let Petland Largo know so they could contact the breeders and/or Mias (Female English Bulldog) siblings to hopefully get them help or care to save them. They not only didnt respond to my message sent to their inbox but blocked me from social media so I couldnt reach them or speak out. *** stopped breathing on 2/16/24 Rushed her to her vet within 7 minutes where they revived her. She was placed on Benadryl and prednisone for the week.4/5 days later a lump came up under her neck. Went from golf ball to softball within 45 minutes. They immediately put her on antibiotics and extended the prednisone. Her hair became brittle and course and bald spots within the week. Unfortunately only after 48 hours of antibiotics and Prednisone. I rushed to Blue Pear ER in **********, ** at 4am. Her temperature was ***** and they could not get her to cool down. Her organs were shutting down and I am unfortunately had to say goodbye to my little girl. I called Petland to tell them and was hung up on. I paid $10,000 total for her and only had her 9 months and when simply wanting to make Petland Largo aware they block and ignore me. Beyond devastated and worried about others.

      Local BBB

      BBB of West Florida

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