Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Drain Team has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Drain Team

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.99/5stars

    Average of 110 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/4/2004

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2025 Wild Acres Rd, Largo, FL 33771-3817
    BBB File Opened:
    1/20/2004
    Years in Business:
    28
    Business Started:
    1/1/1996
    Date of New Ownership:
    10/16/2017
    Business Incorporated:
    2/22/2002
    Accredited Since:
    2/4/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of I-CFC057627 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CFC057627 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CFC057627 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of CFC057627 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    Type of Entity:
    Corporation
    Alternate Business Name
    • The Drain Team, Inc.
    • Drain Wranglers, LLC
    • Maccio Enterprises, LLC
    Business Management
    • Mr. Peter Maccio, President
    Contact Information

    Principal

    • Mr. Peter Maccio, President

    Customer Contact

    • Mr. Peter Maccio, President
    • Ms. Lori Karns, Office Manager
    • Mr. Marcus Gannon, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (727) 573-7638
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Attempted pricing gouging by plumber; he removed a perfectly good pipe with the excuse that he could not cut the pipe due to lack of room; we negotiated initially re the replacement of two bibb valves for a washing machine box; we provided the valves; he was not skilled at soldering connections; the lead was burnt and sloppily done; our cost on invoice was originally 425 reduced by 15 for the two valves; he took out a perfectly good pipe and wanted me to give it to him as a souvenir; at end of job he said that he did additional soldering and wanted 50 bucks more; we refused given that he wrote 410 on our invoice and he knew he had done something wrong by taking out a perfectly good pipe from the bathroom side; a skilled plumber with integrity would have made only one cut in the drywall to remove the old valves; moreover, he did not really check for leaks; he did not use two channel locks, one to hold the main pipe and the other to screw on the valves; finally, my wife asked him a question about the solder dry time - because we had refused to pay him for the so-called extra work which he did to try to increase his fee - he said to my wife - 'I do not want to talk to you'. He gave me a perfunctory answer about the dry time of the solder, which was done in an amateurish manner - whenever he had to do any soldering, he went outside our apartment - he left burn marks on the concrete and did not fully clean the space at the end of the job - I am particularly incensed by the fact of his tone of voice to my wife - he insulted her and by extension he insulted me as well by his disrespectful manner. Consumers should be aware that this plumbing firm is not honest and permits its technical staff to attempt to price gouge consumers for slipshod work. We do also detest the lack of transparency re the price game - he quoted us one price and then after the contract, he came back with another price.
    Read More

    Customer Reviews

    110 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cherie P

    5 stars

    04/19/2024

    *********** #*** from the drain team did an awesome job fixing my leak that was under the concrete slab and tile in my kitchen. Very professional job, wonderful customer service. Cleaned up afterwards so you would never believe the mess it made. Top notch. Highly recommend using him.

    The Drain Team Response

    04/22/2024

    Thank you so much for the great review, ******! We are very happy to hear that ***** did an awesome job repairing your leak. Please let us know if we can be of any further assistance in the future. 

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.