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Phone: (484) 701-1000 View Additional Phone Numbers 1365 Enterprise Drive Mail Code 330, West Chester, PA 19380
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for QVC, Inc. include:
- 3 complaint(s) filed against business that were not resolved
Factors that raised the rating for QVC, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 518 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||257|
|Total Closed Complaints||518|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementMr. Michael George, President & CEO
Television Home Shopping Advertising - Direct Mail Buying Clubs & Group Purchasing Service Shopping Service - Personal
Alternate Business NamesGrease Buster Tablets I QVC QVC Network QVC, Incorporated
The company has responded to complaints by resolving credit or billing disputes and warranty problems, by making refund adjustments as needed, by addressing delivery and product quality concerns and by handling selling practices and service related issues.