BBB Business Review

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This business is not BBB accredited.

United Capital Mortgage Assistance LLC

Additional Locations

Phone: (800) 474-1407 View Additional Phone Numbers 1300 Mercantile Lane Ste 124, Largo, MD 20774

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for United Capital Mortgage Assistance LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Capital Mortgage Assistance LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 19, 1997 Business started: 01/17/1997 in 0 Business started locally: 12/01/2011 Business incorporated 01/17/1997 in
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rick Farr, Specialist
Contact Information
Principal: Mr. Rick Farr, Specialist
Business Category

Real Estate Consultants

Additional Information

BBB General Advice on Foreclosure Prevention

When consumers fall behind in their debt repayments to a mortgage holder, the possibility of foreclosure on the loan is a real and worrisome issue. Consumers should know that their mortgage lender should be approached directly as soon as problems arise in making home payments due to the loss of income or for whatever reason. Most lenders wish to avoid foreclosure and will work to assist in preventing that action. When approached early on, lenders may be able to arrange some solutions to assist the debtor to get past the problem. A variety of companies specialize in helping consumers avoid foreclosure. The costs of such service vary widely. When considering contracting for such services, be sure you understand what the company is agreeing to do for you, what the costs are and what the time frame for action is. The company may seek to negotiate with your mortgage lender about extending the payment schedule. It may provide referrals to bankruptcy attorneys. It may provide offers to purchase your home and rent it back to you. Make sure that you understand the contract provisions before signing documents to make such arrangements; obtain legal advice as well.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.