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Notification Center

Phone: (866) 751-3437 View Additional Phone Numbers 2465 Centreville Road  Suite #117-802, Herndon, VA 20172

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Description

Complainants report receiving postcard notifications about having won retail rebate certificates that could be used at nationally known companies.  When consumers called the prize notification number, they are asked to provide a credit card number in order to pay a fee to obtain the certificates.  Although the listed address is in Northern Va, the postcards have been sent with a Chicago postal number.  The actual location of the senders of these notices is not known, but consumers across the country have received them.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Notification Center include:

  • BBB concerns with the industry in which this business operates
  • BBB does not have sufficient information to determine how long this business has been operating
  • 22 complaints filed against business
  • Failure to respond to 22 complaints filed against business
  • BBB does not have sufficient background information on this business


Customer Complaints Summary Read complaint details

22 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 2
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 22

Additional Information

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BBB file opened: January 12, 2012
Business Management
Mr. Mike Andrews, Manager Mr. Alex Smithe
Contact Information
Customer Contact: Mr. Alex Smithe
Business Category

Prize Promotions Services - General

Alternate Business Names
Smart Shoppers Promotion Company
Additional Information

As always, the Better Business Bureau advises consumers to be wary about notices of prizes such as these that carry a cost to obtain and which seek information about your credit card or bank account.

Industry Tips
PRIZE PROMOTIONS
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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