BBB Business Review

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This business is not BBB accredited.

Notification Center

Phone: (866) 751-3437 View Additional Phone Numbers 2465 Centreville Road  Suite #117-802, Herndon, VA 20172


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Complainants report receiving postcard notifications about having won retail rebate certificates that could be used at nationally known companies.  When consumers called the prize notification number, they are asked to provide a credit card number in order to pay a fee to obtain the certificates.  Although the listed address is in Northern Va, the postcards have been sent with a Chicago postal number.  The actual location of the senders of these notices is not known, but consumers across the country have received them.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Notification Center include:

  • 17 complaint(s) filed against business
  • Failure to respond to 17 complaint(s) filed against business
  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Notification Center include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 10
Billing/Collection Issues 2
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Notification Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 12, 2012
Business Management
Mr. Mike Andrews, Manager Mr. Alex Smithe
Contact Information
Customer Contact: Mr. Alex Smithe
Business Category

Prize Promotions Services - General

Alternate Business Names
Smart Shoppers Promotion Company
Additional Information

As always, the Better Business Bureau advises consumers to be wary about notices of prizes such as these that carry a cost to obtain and which seek information about your credit card or bank account.

Industry Tips
PRIZE PROMOTIONS
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.