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          Horizon Services has 1 locations, listed below.

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            Business ProfileHorizon Services

            Heating and Air Conditioning
            BBB accredited business

            Additional business information

            Additional Info:
            This company is headquartered in Delaware at 320 Century Blvd. Wilmington, DE 19808. The phone number for Corporate headquarters is 302-762-1200. For more information on this company or to file a complaint contact the BBB of Delaware at 302-230-0108 or www.delaware.bbb.org.

            Contact Information

            900 Adams Ave Ste B

            Audubon, PA 19403-2321

            Get Directions
            Visit Website
            (610) 572-2796

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            Customer Reviews

            2.33/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/30/2003

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cooling, Heating, Plumbing Services, Installation, Repairs, Replacement & Routine Maintenance

            Business Details

            Location of This Business
            900 Adams Ave Ste B, Audubon, PA 19403-2321
            BBB File Opened:
            10/22/2003
            Years in Business:
            37
            Business Started:
            1/1/1987
            Business Started Locally:
            1/1/2006
            Business Incorporated:
            7/19/2006
            Accredited Since:
            9/30/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA017876 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 7/1/2025.

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            BBB records show a license number of PA057742 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 11/11/2025.

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Horizon Services LLC
            Business Management
            • Mr. David H. Geiger III, Founder
            • Mr. Charlie Haines, CEO
            Contact Information

            Principal

            • Mr. David H. Geiger III, Founder
            • Mr. Charlie Haines, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            37 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I had scheduled a routine AC tune-up in January 2023 for May 5, 2023. Horizon called around 8am that their are not enough staff available and I would have to reschedule sometime in July. I called yesterday May 12, 2023 for a AC tune-up for today May 13, 2023. Horizon called around 8:30am and cancelled again. I was a loyal customer for at least 15 years. Every six months Heater tune-up then AC tune-up. I had given referrals in the past. On September 16, 2022 I was just getting a tune up on my heater. Well about 15 minutes later the technician had taken my entire heater apart. I questioned him, he said this is how I do things. So it cost me $ 457.00 dollars to have him clean it. I paid because I was afraid he would do more damage. I did call Horizon and complain. They did refund me $200.00 Very disappointed. They replace my AC unit on August 2015. It should still be under warranty. Maybe that's why they keep cancelling my appointment. Shameful. ***************************
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            Read 36 More Complaints

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Steve S

            04/09/2024

            Excellent custom service. They came out the same day I called were courteous, knowledgeable and thorough. They took me through all of their work, made sure that not only the generator was working properly, but that I was satisfied with all the work being done.
            Read 11 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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