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Review from Shalena B
1 star12/24/2023
The worst company that is fraudulently hurting people in the justice system and the courts that are using them to collect are signing off judgements without notifying the victim (accused of debt) that anything has been filed for response until it has already been approved for garnishment. I paid the courts in 2012-13 to reinstate my license with a beneficiary payment yet AllianceOne never sent payment and courts can’t find their records. I called to resolve this issue so many times and was ignored by and given incorrect information from both the court and alliance one. The court actually sent me a letter saying I was not allowed to contact them anymore as alliance one needs to handle it. The attorney no one had ever heard of that is on my paperwork with court and never talked to him. Rude and threatening people. They took all my savings and all of my paycheck from my account! I had $0 money and became homeless with my son.
AllianceOne Receivables Management, Inc. Response
01/04/2024
We strive to provide a positive customer experience, and we thank you for bringing your concerns to our attention. We apologize for your experience and have investigated this matter. The results of our investigation have been mailed to the address on file. Please contact our consumer hotline at ************** or email us at ***************************** if you have any further questions.Review from Dylan N
1 star10/31/2023
Company continues to harass me via text in regards to someone who I don’t even knows debt that they owe. This company claims they don’t know what I am talking about and don’t see my number yet when I call other times the rep says they do have my number and it is associated with Jessica T******* who I don’t know. The last call I made I once again requested they remove my phone number and don’t contact me again but the rep was rude and hung up on me. I am sure this practice is illegal as they continue to harass me for someone else’s debt yet they do not care and continue to harass me. I will be contacting a lawyer if this continues to stop this if necessary but wanted to file a complaint with the BBB first even though the company is not BBB accredited which is not surprisng.AllianceOne Receivables Management, Inc. Response
11/02/2023
Good day Dylan, we apologize for any inconvenience you may have experienced. We strive to provide a positive customer experience while resolving account concerns, and we thank you for bringing this to our attention. To allow us to update our records accordingly and prevent future messages, you may reply STOP to the text message received. Or, for the confidentiality of J. T********* information and to protect your data, please email ***************************** your name and phone number, so that we can take the necessary steps to investigate these communications regarding this number and update our records accordingly.Review from Rich F
1 star09/15/2023
They sent me a debt letter on something fully paid with T mobile, I gone to NY Attorney General.AllianceOne Receivables Management, Inc. Response
09/20/2023
Thank you for bringing this to our attention. We have notified our client.Review from Lisa P
1 star08/08/2023
I tried to register online to pay my bill and I get an error message saying that it is a invalid state I live in Anaheim C**** how can I pay my bill if it keeps on saying that I refuse to pay my bill unless they fix this problem I want to take care of this bill from T-Mobile in person but they were not helpful so I want to do it this way but I am getting an error message on this business can you please fix this so I can pay my bill pleaseAllianceOne Receivables Management, Inc. Response
08/09/2023
We apologize for any inconvenience this may have caused. We would be happy to assist you, please contact an account representative at 1-*************Review from Kelley A
1 star05/09/2023
Rude. Unprofessional. I do not have debt and they won’t give me any info unless I give them my personal info. I gave you the reference number that’s enough. Don’t appreciate sarcastic people when I’m trying to get information.AllianceOne Receivables Management, Inc. Response
05/11/2023
We understand Kelley Adams’ concerns with providing personal information when contacting AllianceOne. As a third-party collection agency, we are required to confirm the identity of callers to ensure a consumer’s privacy before discussing details of an account. We apologize for any impolite behavior you may have experienced and we are looking into the matter. We strive to provide a positive customer experience and we thank you for bringing your concerns to our attention. We can have someone contact you or you can call our Compliance Hotline at **************.Review from Stephen J
1 star04/08/2023
This company is a scam. They practice hiring scams and have no professionalism to speak of. I would not recommend anyone deal with them.AllianceOne Receivables Management, Inc. Response
04/11/2023
Stephen J****, I'm sorry to hear that you had a negative experience with AllianceOne Receivables Management, Inc. We take all feedback seriously and are always looking for ways to improve. Could you please provide us with more details about the issue you encountered? We would like to investigate the matter further and address any problems that you may have experienced. If you prefer, please contact us directly at 1-800-858-4472 and we will do everything we can to resolve the issue and make sure you are satisfied with the outcome. Thank you for bringing this to our attention. We look forward to hearing from you soon. Best regards,Review from SHANNON K
1 star04/03/2023
If I could give zero stars, I would. I called to pay a bill. They started asking for my personal information. I asked if I could get some information on their business and I was told "No. I am not going to give you any information until you verify your information." I gave them an account # on the notice I received, I just wanted to confirm the agency they were collecting for. We went back and forth (agents name available on request. I am leaving it out per the CUSTOMER REVIEW SUBMISSION TERMS) . I tried to be polite. I was calling to pay, not get out of paying so I don't know why he was so rude. He said he does not have to tell me anything, "This is not a conversation were gonna have. You can verify your information with me or call back later."AllianceOne Receivables Management, Inc. Response
04/06/2023
We understand Shannon K****’s concerns with providing their personal information when contacting AllianceOne to pay their bill. As a third-party collection agency, we are required to confirm the identity of callers to ensure a consumer’s privacy before discussing details of an account. We apologize for any impolite behavior you may have experienced. We can have a someone contact you or you can call our Compliance hotline at **************.Review from Anita W
1 star01/13/2023
I received a letter stating that it was from Unclaimed Rewards. It said I had a $100.00 gift card from Walmart waiting for me but I had to pay $1.95 to activate it and then they will ship the card. There was no information on the business except a phone number. I called BBB to check the phone number and this business came up and I was told it was a collection agency, not Unclaimed Funds.AllianceOne Receivables Management, Inc. Response
01/19/2023
We understand Anita Woolfolk’s concern in receiving a letter with no business information and requesting money. AllianceOne does not send letters without our company name, address, and phone number and do not offer gift cards in exchange for money. If Anita Woolfolk is willing to forward a copy of the letter received so that we can address it further.Review from Rebel H
1 star12/22/2021
They are a con company that buy debts for pennies and then go after people who are struggling even if they become homeless or starving.
Customer Review Rating
1/5stars
Average of 9 Customer Reviews
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