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Find a Location

Forbright Bank has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Forbright Bank

      4445 Willard Ave Ste 1000 Chevy Chase, MD 20815-3690

      BBB Accredited Business
    • Forbright Bank

      7963 Tuckerman Ln Potomac, MD 20854-3243

      BBB Accredited Business
    • Forbright Bank

      150 Elden St Ste 170 Herndon, VA 20170-4831

      BBB Accredited Business
    • Forbright Bank

      1600 Tysons Boulevard Suite 150 McLean, VA 22102

      BBB Accredited Business
    • American Bank

      1601 N IH35 Waco, TX 76705

    Business ProfileforForbright Bank

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.43/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2023

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We are a full-service bank, lender, and asset manager.

    Business Details

    This is a multi-location business.

    Find a Location

    Forbright Bank has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Forbright Bank

        4445 Willard Ave Ste 1000 Chevy Chase, MD 20815-3690

        BBB Accredited Business
      • Forbright Bank

        7963 Tuckerman Ln Potomac, MD 20854-3243

        BBB Accredited Business
      • Forbright Bank

        150 Elden St Ste 170 Herndon, VA 20170-4831

        BBB Accredited Business
      • Forbright Bank

        1600 Tysons Boulevard Suite 150 McLean, VA 22102

        BBB Accredited Business
      • American Bank

        1601 N IH35 Waco, TX 76705

      Headquarters
      4445 Willard Ave Ste 1000, Chevy Chase, MD 20815-3690
      BBB File Opened:
      3/21/2007
      Years in Business:
      21
      Business Started:
      7/28/2003
      Business Started Locally:
      7/28/2003
      Business Incorporated:
      7/28/2003
      Accredited Since:
      6/1/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of NMLS ID: 652644 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 North Calvert Street, Suite 402

      Baltimore MD 21202

      (410) 230-6100

      Fax: (410) 3330475

      http://www.dllr.state.md.us/finance

      Type of Entity:
      Corporation
      Alternate Business Name
      • Forbright, Inc.
      Business Management
      • Mr. Don Cole, President/CEO
      • Ms. Heather Smith, Director of Compliance
      • Mr. John Delaney, Chairperson
      • Mr. Mark Wendel, CFO
      • Mr. Ben Wakana, Director of Communications
      Contact Information

      Principal

      • Mr. Don Cole, President/CEO

      Customer Contact

      • Ms. Sheridan Tupman, Director of Social Media
      Additional Contact Information

      Fax Numbers

      • (301) 299-8124
        Primary Fax
      • (240) 482-0185
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dennis L

      1 star

      09/03/2024

      Trying to close my account, Ive been on the phone for 30+ minutes, trying to return a message from the bank and trying to explain to the employee that my old bank is closed for two weeks now And was hung up on by the employee. I am trying to close my account and have ********************** to send my balance to my new bank. I have given the bank my new account number and routing number to send my balance to the new bank..

      Forbright Bank Response

      09/04/2024

      Hi ******, thank you for sharing your feedback. We sincerely apologize for your recent experience. This is certainly not what we like to hear and we would love the opportunity to further discuss your options and address any additional concerns. We have been experiencing longer wait times than usual as of late, but always have a goal to provide every customer with excellent, timely service. We have been in touch with our customer service team and will have someone get in touch with you shortly. If you'd like to reach out to our **************** team directly. Alternatively, you may email ****************************************** for additional support with your Growth Savings account. We appreciate your time, patience, and understanding and look forward to speaking with you soon!

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