BBB Business Review

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Description

Appliance, Heating and AC Repair Service in Northern VA (Arlington, Alexandria, Falls Church, Fairfax County) ,Prince William County, Loudon County, Washington DC and PG County.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Atlantic Appliance Repair, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Sales and Advertising Issues 0
Billing Issues 0
Delivery Issues 0
Service or Repair Issues 1
Order Issues 0
Product Issues 0
Customer Service Issues 0
Facilities Issues 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Atlantic Appliance Repair, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: December 27, 2006 Business started: 11/06/2001 in VA Business started locally: 11/06/2001 Business under new ownership as of: 01/06/2011 Business incorporated 01/06/2011 in VA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ravinder Singh, Owner/ Manager
Contact Information
Principal: Mr. Ravinder Singh, Owner/ Manager
Business Category

Appliance Repair


Customer Review Rating plus BBB Rating Summary

Atlantic Appliance Repair, LLC has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.