Business ProfileforPride Mobility Products Corporation

First of all you must understand that I am a senior citizen with multiple health issues. I will also provide you with the serial and model # that you may have the important dates in front of you. ************** ***********. Initially I took my broken 4 wheel scooter to Mobility City due to advertisement stating they could fix ALL types of scooters. After 2 months of excuses I visited them and was offered the option to Rent a scooter at $200. a month. After 2 months of rental, I visited again and was graciously offered the option to purchase the rental scooter at a discounted amount, and on a payment arrangement that is not normally offered. The amount I eventually paid was 800. The original price was 900. I was told they couldn't find the paperwork on the broken scooter, and would combine the new scooter paperwork with the old once they found it. Apparently they never found it and after multiple phone calls I gave up asking. All was good until Feb of 23. So I took it in to be serviced. I explained in detail what it was doing. When I picked it up they said it was fixed. It came out of my truck and did the exact same thing half way down the sidewalk. Took it back. Said it was fixed and it wasn't yet again. But this time it was 2 days away from the warranties end. Now they want money for labor, 97.00, and say they charged the battery and rebuilt the brake. I am sure they still did not fix the problem because now they say it was a favor that they even looked at it the last time because it was out of warranty. Then I'm told it only lasts for 18 to 24 months. I feel as though I wasn't helped, but smooth talked into a scooter that was not what I needed. Please help me. I am in need of a working scooter. Now when I speak to them they are harsh and accusatory that I abused its use as well. It's not bad enough that I'm having issues, but to be harsh with me is just wrong.