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      Country
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          Find a Location

          Healthy Directions, LLC has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Healthy Directions, LLC

              6710A Rockledge Dr Ste 500 Bethesda, MD 20817-2846

              BBB Accredited Business
            • Healthy Directions, LLC

              PO Box 3251 Lancaster, PA 17604-3251

              BBB Accredited Business
            • Healthy Directions, LLC

              7811 Montrose Rd Potomac, MD 20854-3363

              BBB Accredited Business
            • Healthy Directions, LLC

              PO Box 61010 Rockville, MD 20859-1010

              BBB Accredited Business
            • Healthy Directions, LLC

              PO Box 3262 Lancaster, PA 17604-3262

              BBB Accredited Business

            Business ProfileforHealthy Directions, LLC

            Magazine Sales
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.05/5stars

            Average of 21 Customer Reviews

            Customer Complaints

            35 complaints closed in last 3 years

            12 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/18/2009

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Vitamins & Supplements, Skin Care Products

            Business Details

            This is a multi-location business.

            Find a Location

            Healthy Directions, LLC has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Healthy Directions, LLC

                6710A Rockledge Dr Ste 500 Bethesda, MD 20817-2846

                BBB Accredited Business
              • Healthy Directions, LLC

                PO Box 3251 Lancaster, PA 17604-3251

                BBB Accredited Business
              • Healthy Directions, LLC

                7811 Montrose Rd Potomac, MD 20854-3363

                BBB Accredited Business
              • Healthy Directions, LLC

                PO Box 61010 Rockville, MD 20859-1010

                BBB Accredited Business
              • Healthy Directions, LLC

                PO Box 3262 Lancaster, PA 17604-3262

                BBB Accredited Business
              BBB File Opened:
              4/19/1991
              Years in Business:
              50
              Business Started:
              1/19/1974
              Business Started Locally:
              1/19/1974
              Business Incorporated:
              8/4/2004
              Accredited Since:
              8/18/2009
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Dr. Julian Whitaker
              • Mountain Home Publishing
              • Whitaker Nutrition
              • Mountain Home Nutritional
              • Mountain Home Daily Advantage
              • Julian Whitaker, M.D.
              • Healthy Directions, LLC
              • Daily Balance
              • Doctors Preferred, LLC
              • Doctors' Preferred, Inc.
              • Dr. Lark's Daily Balance
              • Dr. Lark's Women's Wellness Today
              • Dr. Laux Natural Medica
              • Dr. Laux Naturally Well Today
              • Dr. Marcus Laux
              • Dr. Sinatra's Heart, Health and Nutrition
              • Dr. Whitaker's Health and Healing
              Business Management
              • Ms. LaToi Smith, Director
              • Ms. Cathy Jo Van Pelt, Vice President
              • Mr. Ben Teicher, President
              Contact Information

              Principal

              • Ms. LaToi Smith, Director

              Customer Contact

              • Ms. LaToi Smith, Director
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Customer Complaints

              35 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/17/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              We are on auto-ship for ****** ********** ***** 90 day supply. My daughter who is 45 years old uses this product for a vision problem she had. She has 4 pills left in a 90 day supply and noticed stuck to the bottom of the bottle is a clump of hair!! She rolled the pills around to see if the clump of hair moved around and it did not. I called the company today and spoke with *****.. I asked to speak with someone in Quality Control and she told me she was trained to do that. I gave her the information on the opened bottle and she asked for the package information. I explained it was over 90 days ago and I did not keep the bubble package the bottle came in. Read the information on the bottom of the bottle and she told me she was going to arrange for a refund. I told her we had a new unopened bottle that I needed to return under the circumstances and gave her the information that is on the inside shipping label. When she came back on the line from talking to a manager she told me they would not refund our money for the open bottle with the hair stuck on the bottom and if I wanted to return the unopened bottle I would have to pay for shipping!!I asked to speak to a Manager and she told me one would call me back 24-48 hours!! I am over the top with anger and disbelief that a company selling vitamins would handle this situation in such a unprofessional, and uncaring manner. How disgusting to realize you have been taking a product for several months that has something unsanitary stuck to the bottom of the bottle and the company is unwilling to do anything about it!!! We did not buy this from a third world country and paid a good price for the product as well.
              Read More

              Customer Reviews

              21 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sandra T

              12/16/2023

              I have tried several times just to cancel my subscription order or what ever they are calling it I was told I would have to call and never got an answer then I was told to email and never got a reply. I just wish to cancel the order I was also charged 117.00 and 56 dollars for something I don’t even understand. And why the lady say it was cancelled and I just received a email saying my order has been shipped ??????

              Healthy Directions, LLC Response

              12/27/2023

              Dear Sandra T*******,

              We are sorry to hear that you are having issues with cancelling the Refill and Save auto shipment program for the Berberine GlucoGOLD. We do show that you called on 12/16/23 to cancel the auto shipments, which we processed. However, there was already a shipment processed for shipping on 12/14/23 and was in transit. If you do not wish to keep this order as your last shipment, you may return it to:
              ******* ********** ******* **** * **** * **** ******* ** *****

              We will issue a refund as soon as we have received your returned product, and it has been processed by the warehouse. Please allow 2 to 3 weeks for the process.

              Your complete satisfaction is very important to us so please do not hesitate to reach out with any additional questions and/or concerns at **************.

              Regards,
              Customer Service Escalations Supervisor

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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