At-a-glance
Overview
Business Details
This is a multi-location business.
- Headquarters
- 6710A Rockledge Dr Ste 500, Bethesda, MD 20817-2846
- BBB File Opened:
- 4/19/1991
- Years in Business:
- 50
- Business Started:
- 1/19/1974
- Business Started Locally:
- 1/19/1974
- Business Incorporated:
- 8/4/2004
- Accredited Since:
- 8/18/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Dr. Julian Whitaker
- Mountain Home Publishing
- Whitaker Nutrition
- Business Management
- Ms. LaToi Smith, Director
- Ms. Cathy Jo Van Pelt, Vice President
- Mr. Ben Teicher, President
- Contact Information
Principal
- Ms. LaToi Smith, Director
Customer Contact
- Ms. LaToi Smith, Director
- Additional Contact Information
Phone Numbers
- (888) 887-8262Other Phone
- (828) 974-0208Other Phone
Email Addresses
- Primary
- (888) 887-8262
Customer Complaints
35 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/17/2023
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
21 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sandra T
12/16/2023
Healthy Directions, LLC Response
12/27/2023
Dear Sandra T*******,
We are sorry to hear that you are having issues with
cancelling the Refill and Save auto shipment program for the Berberine
GlucoGOLD. We do show that you called on 12/16/23 to cancel the
auto shipments, which we processed. However, there was already a shipment
processed for shipping on 12/14/23 and was in transit. If you do not wish to
keep this order as your last shipment, you may return it to:
******* ********** *******
**** * **** *
**** ******* ** *****
We will issue a refund as soon
as we have received your returned product, and it has been processed by the
warehouse. Please allow 2 to 3 weeks for the process.
Your complete satisfaction is very important to us so please
do not hesitate to reach out with any additional questions and/or concerns at
**************.
Regards,
Customer Service Escalations Supervisor
Local BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
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