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BBB Accredited Business since

Euro Motor Cars

Phone: (301) 601-5500 View Additional Phone Numbers 19750 Germantown Road, Germantown, MD 20874 http://www.euromotorcarsgermantown.com

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Description

Welcome to EuroMotorcars Germantown!
Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end it all boils down to the experience that our customers tell us about when
they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team.
Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Used Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, the
luxury S-Class, a Mercedes-Benz SUV or certified preowned cars, we have them all.
Our Service and Parts Department is conveniently located behind the showroom. Here you can find our Parts Department with a boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center.
We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have a paint and dent repair specialist who is working closely with our service team.
We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Euro Motor Cars meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Euro Motor Cars include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Additional Information

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BBB file opened: December 10, 2004 Business started: 01/01/2004 Business incorporated: 04/01/2004 in DE
Type of Entity

Corporation

Business Management
Ms. Farokh Bagha, General Manager Ms. Kerstin Deleaver, Business Development Manager Ms. Daniela Ramos, Office Manager
Contact Information
Principal: Ms. Farokh Bagha, General Manager
Customer Contact: Ms. Daniela Ramos, Office Manager
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Diagnostic Service Auto Electric Service Auto Inspection Stations Auto Paintless Dent Repair Auto Parts & Supplies - New Auto Parts & Supplies - Used & Rebuilt Auto Parts & Supplies - Wholesale & Manufacturers Auto Parts & Supplies - New Auto Radios & Stereos - Sales & Repair Auto Repair & Service Auto Repair & Service - Equipment & Supplies Auto Accessories Auto Appraisers Auto Body Repair & Painting

Products & Services

Euro Motor Cars sells the following brand(s): Mercedes-Benz, Mercedes-Benz, smart, Mercedes-Benz, smart, smart

Euro Motor Cars offers the following product(s): Luxury vehicles, environmentally friendly vehicles, Luxury vehicles, environmentally friendly vehicles, Luxury vehicles, environmentally friendly vehicles, electric vehicles

Alternate Business Names
Euro Motorcars Inc EuroMotorcars Germantown EuroMotorcars Germantown
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Types of Complaints Handled by BBB

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BBB Complaint Process

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