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Business ProfileforVictoria Hyundai
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 525 Gorge Rd E, Victoria, BC V8T 2W5
- BBB File Opened:
- 20/7/2005
- Years in Business:
- 25
- Business Started:
- 1/1/1999
- Business Started Locally:
- 8/9/2006
- Date of New Ownership:
- 28/5/2019
- Business Incorporated:
- 8/9/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 41114 for this business, issued by Vehicle Sales Authority of BC
These agencies may include:
Vehicle Sales Authority of BC
280-8029 199th St
Langley BC V2Y 0E2
Fax: (604) 5745883
BBB records show a license number of 200112620 for this business, issued by WorkSafe BCThese agencies may include:
WorkSafe BC
4514 Chatterton Way
Victoria BC V8X 5H2
- This company is in an industry that may require professional licensing or registration. The Better Business Bureau encourages you to check with the appropriate agency to be certain that any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- AutoCanada Hometown Motors GP Inc.
- Business Management
- Brandon Kot, Vice President
- Contact Information
Customer Contact
- Brandon Kot, Vice President
- Additional Contact Information
Fax Numbers
- (250) 995-2986Primary Fax
- (250) 995-2986
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
15/01/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Janice T
21/01/2024
***** *** ****** 2018 Hyundai Santa Fe Sport Limited 2.0T. Extreme consumption of engine oil issues, ********* ***** *******. We bought the vehicle new from Victoria Hyundai, Also purchased an extended warranty. We notified them of the oil consumption issue, that we had to add a litre of oil every 2 weeks or so at approximately 750km or less.
Firstly, they told us to bring the car in every 1000km (6 times) so they could do the consumption test on the oil. After the second test the service manager told my wife that it was normal (?) for an engine to use a litre of oil every 1500 km (?), they also said that we could continue to bring our car in for testing but it was only down 3/4 of a litre this time. We could pay to have a new motor installed at our expense or sell the car (to some other person. Sorry but most people aren’t wired that way; to sell something that is defective, what a nerve). All we want is for them to fix the problem, either by them or by an authorized repair shop. Very disconcerting that the Service Manager would make that recommendation. Zero rating I’m afraid. I shake my head!
Victoria Hyundai Response
01/02/2024
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