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Click for BBB Rating on AAA NCNU Insurance Exchange

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AAA NCNU Insurance Exchange meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for AAA NCNU Insurance Exchange. BBB of the Golden Gate & Northern California has the full report as that BBB handles all complaints for AAA NCNU Insurance Exchange.


Additional Information

BBB file opened: May 06, 2011 Business started: 01/01/1914 Business started locally: 01/01/1914
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Insurance Department
State Office Building Rm # 3110, Salt Lake City UT 84114
www.insurance.utah.gov
Phone Number: (801) 538-3800

Business Management
Ms. Naomi Turrentine, Marketing Ms. Paula Downey, CEO & President Mr. Melvin Locket, Executive Member Relations Ms. Sandra Shambaugh, Company Contact
Contact Information
Principal: Ms. Naomi Turrentine, Marketing
Business Category

Insurance - Auto Insurance - Life Insurance - Property

Alternate Business Names
AAA Insurance AAA Northern California, Nevada & Utah ACA Insurance Company Western United Insurance Company
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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