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Find a Location

ZAGG, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ZAGG, Inc.

      910 W Legacy Center Way Ste 500 Midvale, UT 84047-5768

    Business ProfileforZAGG, Inc.

    Protective Covers

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 133 Customer Reviews

    Customer Complaints

    202 complaints closed in last 3 years

    81 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company manufactures and sells invisible shields for electronic products.

    Business Details

    Location of This Business
    910 W Legacy Center Way Ste 500, Midvale, UT 84047-5768
    BBB File Opened:
    8/16/2006
    Years in Business:
    20
    Business Started:
    4/2/2004
    Business Started Locally:
    4/2/2004
    Business Incorporated:
    8/21/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • ZAGG Incorporated
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Sidney Collver, Customer Contact
    Contact Information

    Principal

    • Ms. Sidney Collver, Customer Contact

    Customer Contact

    • Ms. Sidney Collver, Customer Contact
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    202 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    133 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristen T

    1 star

    09/13/2024

    Horrible. Slower shipping ever. Still havent received screen protector replacement. No way to contact support or customer service. Wast of time with this junk of a company.

    ZAGG, Inc. Response

    09/16/2024

    Thank you for reaching out to ZAGG about not receiving your order that was placed on Wednesday, September 4th, 2024. We handed the package over on Friday, September 6th, 2024, to *** Mail Innovations who in turn handed it over to **** for delivery. It appears as if the shipper may have lost your package while it is in transit to you. We are sorry you have not been able to reach us and can understand how absolutely frustrating that is. Our phone hours are 9am-6pm ET Mon Fri ************, and we have an automated assistant who can be reached any time 24/7 and can pass along any concerns it is not able to address to a ZAGG Care Agent who typically respond Monday thru Friday 9am to 7pm Eastern Standard Time, within 24 to 48 hours of receiving the contact. We will need to gather more information from you before we can help you with a free re-fulfillment order for you. We will have someone call or email you with the information we have on your account, so please watch for us to reach out within a day or two.

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