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Find a Location

CCBANK has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CCBANK

      3280 N University Ave Provo, UT 84604-4405

      BBB Accredited Business
    • CCBANK

      549 N State Road 198 Salem, UT 84653-6201

      BBB Accredited Business
    • CCBANK

      40 S 100 E St George, UT 84770-3421

      BBB Accredited Business
    • CCBANK

      9080 S Village Shop Dr Sandy, UT 84094-7721

      BBB Accredited Business
    • CCBANK

      49 W University Pkwy Orem, UT 84058-7333

      BBB Accredited Business

    Business ProfileforCCBANK

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    48 complaints closed in last 3 years

    24 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/9/2023

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Local community bank services including commercial lending, home equity loans, construction loans, lot loans, deposit services and rate products.

    Business Details

    This is a multi-location business.

    Find a Location

    CCBANK has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CCBANK

        3280 N University Ave Provo, UT 84604-4405

        BBB Accredited Business
      • CCBANK

        549 N State Road 198 Salem, UT 84653-6201

        BBB Accredited Business
      • CCBANK

        40 S 100 E St George, UT 84770-3421

        BBB Accredited Business
      • CCBANK

        9080 S Village Shop Dr Sandy, UT 84094-7721

        BBB Accredited Business
      • CCBANK

        49 W University Pkwy Orem, UT 84058-7333

        BBB Accredited Business
      Location of This Business
      3280 N University Ave, Provo, UT 84604-4405
      BBB File Opened:
      12/5/2006
      Years in Business:
      31
      Business Started:
      7/29/1993
      Business Started Locally:
      7/9/1992
      Business Incorporated:
      7/9/1992
      Accredited Since:
      8/9/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • CC Flow
      • CC Connect
      • Today Card
      • Capital Community Bank
      • CCBank
      • Capital Community Bank, Inc.
      Business Management
      • Mr. Michael Watson, President/CEO
      • Mr. Matt Field, Financial Officer
      • Mr. Lee Lamb, Vice President of Marketing
      Contact Information

      Principal

      • Mr. Michael Watson, President/CEO
      • Mr. Lee Lamb, Vice President of Marketing

      Customer Contact

      • Mr. Lee Lamb, Vice President of Marketing
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      48 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Zee J

      1 star

      09/04/2024

      Out of desperation, I got a loan from them for $1,000. I skimmed through the agreement but missed a very important part, which is the interest. The interest was over 160%. Id never experienced anything like that in my life! How ** is that reasonable!?

      CCBANK Response

      09/13/2024

      To Whom It May Concern:We are in receipt of the review that the customer filed with the **********************. Please be aware Capital Community Bank (CCBank) is a Utah state-chartered bank with the ************************************* (FDIC) as our primary federal banking regulator. Consequently, both federal banking laws and the laws of the State of Utah govern agreements with CCBank. We have contracted with third parties to provide certain services on behalf of CCBank.We performed a search of CCBanks records. We entered multiple combinations of the information the consumer provided in the complaint. Unfortunately, we were unable to find any account associated with the information provided.We can confirm certain publicly available information. As referenced above, CCBank is governed by Utah State and Federal Law. Therefore, there is no limit to the interest that the Bank may charge related to our loan products. Further, the Bank is permitted to operate in any state in the *************. The terms for our agreement are fully disclosed in the agreement including the loan amount, the Annual Percentage Rate ("APR"), and the Cost of Financing among other disclosures required by law. These disclosures are prominently displayed in the Truth in Lending Disclosures. Further, the terms are provided to applicants for consideration prior to the applicant's voluntary acceptance of the loan and terms. CCBank has several loan products designed to provide customers who have little or poor credit histories an opportunity to solve short-term financial needs with credit reporting. These products provide customers with the opportunity to build or establish credit with the goal of transitioning to a more mainstream financial product. CCBank does not charge a pre-payment penalty; therefore, customers are able to pay off their loan at any time without any additional fees. CCBank encourages customers who want to save money to pay early, pay often, and pay more than the minimum amount due.The consumer is welcome to respond directly to the bank at *************************************** with additional information to assist with identifying their account. We strongly recommend that consumers do not share their private personal or financial information with non-regulatory third parties or in any public forum.Sincerely,Customer Care ********************

      Local BBB

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