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Business Profile

Mobile Phone Service

Sprint Now Part of T-Mobile

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

This profile includes reviews for Sprint Now Part of T-Mobile's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sprint Now Part of T-Mobile has 3409 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Sprint Now Part of T-Mobile

      12920 SE 38th St Bellevue, WA 98006-1350

    • Sprint Now Part of T-Mobile

      PO Box 5040 Charleston, IL 61920-5040

    • Sprint Now Part of T-Mobile

      12395 Pembroke Rd # 2 Pembroke Pines, FL 33025-1723

    • Sprint Now Part of T-Mobile

      3796 W Hillsboro Blvd Deerfield Beach, FL 33442-9412

    • Sprint PCS Center

      3801 Union Road Buffalo, NY 14225

    Customer Review Ratings

    1.08/5 stars

    Average of 414 Customer Reviews

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    Review Details

    • Review fromAnthony D.

      Date: 10/02/2022

      1 star
      Assurance wireless is a scam company to when it comes to people on the government plan. They are taken advantage of me. I payed for a phone and got sent a different one and was told I never paid then had unlimited data plan took from me
    • Review fromLauren W

      Date: 10/02/2022

      1 star
      I am super annoyed that ******** is now saying it's been to long for them to pay off my phone from ******* im over ******** and ready to speak to a lawyer if needed because i was not told to fill out any form for you guys to pay off ******* i was lied to and told it was taken care of and here we are one year later and i'm getting calls from a debt collector very unhappy with ******** and the phone service is TERRIBLE
    • Review fromPam W

      Date: 10/01/2022

      1 star
      Been with Sprint since ****. My daughters phone stopped working. I pay for the insurance, when I called them I kept getting the runaround between sprint, ********* and Assurance. Was on the phone being transferred to different departments for Four hours. The kept trying to get a new plan, which cost more. Why should I upgrade. Why should I pay for something, when they dont honor their claims. Time to switch to a new phone provider.
    • Review fromRobin M

      Date: 09/28/2022

      1 star
      ************** HAS CONTINUED TO SEND REPLACEMENTS FOR MY ******* GALAXY S21. FIVE (5) TIMES, YES 5 AND THE 6TH ONE IS ON THE WAY. I MAKE CALLS AND NO ONE CAN HEAR ME THE MAJORITY OF THE ***** I ASKED TO BE RELEASED FROM THIS LEASE AND THEY TOLD ME I HAVE TO PAY OVER $400.00 FOR A PHONE THAT NEVER WORKED PROPERLY. THAT IS MY GIVEN OPTION. I'M A FEMALE MILITARY VETERAN WITH A TBI, PTSD, MST. I JUST HAD A DOUBLE MASTECTOMY DUE TO BREAST CANCER I WORRY THAT IF I CALL 911 OR 988 NO ONE WILL HEAR ME!!! WOW THANKS FOR THE TRIGGERS

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